A100 is dead

**ericp74#CB** · 12-04-2012, 09:57 AM

My A100 will not boot & when i try to do a factory reset using the power button & volume up key. I cannot select any options.
Any suggestions would be appreciated.

**B. Diddy** · 12-04-2012, 11:59 AM

Do you know if the battery was running low? Try keeping it plugged in with the charger for a good day or so, then try again.

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**ericp74#CB** · 12-04-2012, 02:21 PM

Its fully charged. I had it plugged in for days.

**ScatterBrained** · 12-04-2012, 03:17 PM

Is the screen blank when you turn it on? I just had this same issue a month ago, sent it in to Acer for warranty repair, they replaced the motherboard.

Sent from my A100 using Tapatalk 2

**ericp74#CB** · 12-04-2012, 03:45 PM

Its just stuck on the Acer logo.

**ScatterBrained** · 12-04-2012, 10:51 PM

sounds like a hardware issue. I've read about people having this same problem on other forums. Send it in to Acer for warranty repair. You can open a case here

Sent from my A100 using Tapatalk 2

**cindylike24** · 12-12-2012, 06:34 PM

Originally Posted by ericp74#AC

My A100 will not boot & when i try to do a factory reset using the power button & volume up key. I cannot select any options.
Any suggestions would be appreciated.

Originally Posted by ericp74#AC

Its just stuck on the Acer logo.

I just had the exact same problem as you just a few weeks ago. Mine was still under warranty and they replaced the motherboard in my tablet. Sent it in on a Monday afternoon and had it back in my hands on Saturday afternoon via FedEx no less. Tablet now runs much faster than it did before. I'm definitely a happy camper with Acer.

Cindy

**mordak** · 12-13-2012, 03:41 AM

Mine died last week. It went out via FedEx yesterday. Same exact issue as you and Cindy have/had. I only had 52 days left on my warranty - fortunately. I also just sent my brand new Acer 11.6 inch netbook back for a dead battery after one month of having it. So they have two of my devices at once. Not feeling the love for Acer at the moment. Hopefully that will change once this is all resolved. It will only have cost me about $25 in total shipping charges and plenty of patience. Good luck.

**dimbulb71** · 01-15-2013, 09:27 PM

Mine just died today too, on it's way to Acer tomorrow. I am already going into withdrawals...Won't boot or turn the screen on, had a hard time understanding the tech support guy from India though, at least he was nice.

**LA LAKER FAN BRYAN** · 01-15-2013, 11:54 PM

I got the same problem man.. it gets stuck on the android screen... and I did the hold power button and volume up.. Is it dead? Can i send it to the acer company? Will they fix it for free?

**dimbulb71** · 01-31-2013, 06:42 PM

Just got it back today, They replaced the motherboard under warranty(I expire end of April) and it seems to be better than new. I have more memory for one thing now, it shows 12 Gb free when I had 5 Gb free before so I think I got a 16 Gb motherboard

Interesting, but grateful to have a better tablet than what I sent them.

**B. Diddy** · 01-31-2013, 10:49 PM

Wow, that was nice of them! If only they replaced the battery with one that lasts for more than 4 hours!

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**ScatterBrained** · 04-16-2013, 11:52 PM

Mine died twice in less than a year, both times Acer replaced the motherboard under warranty. Problem is a faulty emmc chip. All A100's will eventually suffer this dreaded death.