I know this is long after the original post, but I just got an A200 last week. I am not, however, getting the upgrade to ICS. I have both called Acer and used their online chat support, but they simply tell me to have the tablet check for updates. When the tablet fails to find the ICS update, they have me use the reset and try again. Once that fails, they tell me that I have to pay shipping to send the tablet for "repair" so that they can manually install the upgrade. Obviously this is not what I want to hear. Does anyone have the file, or a link to the file, so that I can manually upgrade the tablet myself? Thanks in advance for anything that you can provide.