I bought a refurbished A200 a few weeks ago and when I contacted Acer for some assist I was told they couldn't help me after I had sent in my serial number etc. I am a real newbie and have never used a tablet before. How can I tell if I have ICS? I have determined 4.03 is on this machine and recently rec'd an auto update of 260mb but that didn't change the version, just the build. I think after reading my very newbie question, you can tell I am up in years but I still like to try new electronics. I am a Windows user so this Android is challenging me. Thank you.