1. rubydoobs's Avatar
    Help!
    My Acer Iconia Tablet a500 screen suddenly froze. Now I cannot turn it on or off.
    I tried to press the reset button but to no avail.
    The store that i got it from wont refund nor exchange coz it is a few weeks past the 45 day policy.
    I dont know what to do with this defective product.
    Will appreciate your help.
    Many thanks
    06-02-2012 04:18 AM
  2. B. Diddy's Avatar
    Are you saying that the screen is off and the tablet doesn't respond at all to the power button, or the screen is on and frozen?

    If the screen is on and frozen, try holding down the power button for a good 10 seconds--this might power the tablet down. Wait a few seconds, then press and hold the power button again for 5-10 seconds to see if it powers back on. In case your battery is depleted, make sure it's plugged in.

    If the screen is off and the tablet doesn't respond to the power button, then see if the light on the power button comes on at all while plugged in. If not, then your battery may just be plain dead, and there may not be much else to do.

    Sent from my A100 using Android Central Forums
    06-02-2012 04:26 AM
  3. Charlesleonard's Avatar
    Are you using he power on/off or the reset by the usb input? Also try plugging it in and letting it charge for an hour or so. Low batteries cause all kinds of strange reactions.And let us know what you found that works. If all else fails send it back to the factory for a replacement.
    06-06-2012 08:30 AM
  4. B. Diddy's Avatar
    Hello, any report on your tablet? Did any of our suggestions work?
    06-06-2012 11:01 PM
  5. Barbie Bower Plecas's Avatar
    my acer iconia A 500 won't boot up. It is stuck on the acer screen. What do I do
    08-17-2013 08:17 PM
  6. ckstou's Avatar
    my acer iconia A 500 won't boot up. It is stuck on the acer screen. What do I do
    Same here. Tried everything.... Nothing. It's stuck on the Acer screen. Left for three hours and the Acer screen was still on. It didn't even go to sleep. Help Please.
    08-29-2013 10:36 PM
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