1. webOpete's Avatar
    So I have BLU Quattro 5.7 HD rooted.
    My company now offer free wifi with using AIRWATCH agents app.
    So as I tried to set it up. I keep getting Device NOT compromised.
    So I called out Helpdesk and he think it's because my phone is rooted,
    because the software:
    The MDM software installs a digital certificate on the mobile device that is then recognized when the device uses the Wi-Fi network to access the internet, permitting access without additional sign-on. The MDM software does not see into the mobile device, but it does attempt to verify the device is not jail-broken/rooted and does some basic checks to ensure the device is allowed onto the network.
    How can I bypass this or to unroot this.
    01-22-2014 04:57 PM
  2. wizzrah's Avatar
    So I have BLU Quattro 5.7 HD rooted.
    My company now offer free wifi with using AIRWATCH agents app.
    So as I tried to set it up. I keep getting Device NOT compromised.
    So I called out Helpdesk and he think it's because my phone is rooted,
    because the software:


    How can I bypass this or to unroot this.
    What superuser permissions manager are you using? SuperSU or Superuser?
    01-22-2014 05:16 PM
  3. webOpete's Avatar
    SuperSU, the superman with # sign.
    01-22-2014 08:58 PM
  4. UJ95x's Avatar
    SuperSU, the superman with # sign.
    You should be able to unroot the phone with SuperUser.
    Open the app, go to settings and scroll all the way down. There's an option labeled "Full unroot"

    Posted via Android Central App
    01-22-2014 09:04 PM
  5. wizzrah's Avatar
    SuperSU, the superman with # sign.
    SuperSU has an option to unroot.
    Check in the settings. Should be called: Full unroot
    01-22-2014 09:17 PM
  6. webOpete's Avatar
    Ok, so i did. The SuperSU goes away. correct? Rebooting my phone. Is it normal to get to root drive when not rooted?
    01-22-2014 09:29 PM
  7. wizzrah's Avatar
    Ok, so i did. The SuperSU goes away. correct? Rebooting my phone. Is it normal to get to root drive when not rooted?
    The SuperSU should go away or tell you that you don't have root access. What do you mean by root drive?
    01-22-2014 09:36 PM
  8. webOpete's Avatar
    like in Explorer, usually you get to the /SDCARD, but I've gotten to /. Don't you need to be rooted to get beyone SDCARD?
    01-22-2014 09:53 PM
  9. wizzrah's Avatar
    like in Explorer, usually you get to the /SDCARD, but I've gotten to /. Don't you need to be rooted to get beyone SDCARD?
    Check to see if you still have root access with Root Checker:

    https://play.google.com/store/apps/d...krim.rootcheck
    01-22-2014 10:07 PM
  10. webOpete's Avatar
    thanks, so i'd checked. no root access. darn airwatch still wont let my phone pass. ill see what my tech guys say tomorrow.
    01-23-2014 12:25 AM
  11. Justin Samsel's Avatar
    What did you tech guy say? Have you found a workaround?
    03-28-2015 04:35 AM
  12. Aniruddha Pawar's Avatar
    Me too facing similar problem. Unrooted the phone. Root Checker Basic and other apps show that the phone is unrooted but still the airwatch some how says "Device Compromised". Any help would really be appreciated.
    01-10-2016 03:48 AM

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