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Text Messaging Problems
Since new [Thursday afternoon] my partner's Fire phone hasn't been able to send or receive a text message. It looks like they are being sent- they had a timestamp-- but nothing is getting to anyone in her contacts list.
Nor is she receiving messages. We've sent messages from several different phones. I asked for a 'delivery report' on the last few-- and they are still 'pending'.
During this time she hasn't had any trouble making phone calls or surfing the web--- or for that matter, talking to the relatively useless 'Mayday' operator. [May God bless you, Kim-- but you're in the wrong line of work.]
After what felt like an hour [maybe it was only 30 minutes]- Kim managed to reboot a data stream- and spent a lot of time hemming and hawing-- and filled out 'a ticket' where supposedly some real tech will call me in a couple days. I hope he doesn't text her.
At one point she said 'this might be a provider problem. . . .' then went offline for a minute- came back and went in another direction.
I might give Mayday another try today-- but in the meantime I've often found forums more help than the paid drones.
Anyone have any thoughts about what I might try?