[doctj]

Hi all
bought a Fire HD for my son. Initial unit lost sound through the speakers despite multiple resets (headphone jack worked though). Contacted Amazon who replaced it, second unit was fine for a few days but has started losing sound again which only returns with a hard reset. Obviously it's a software problem, are there any permanent fixes? It's rather bothersome and my son doesn't know how to hard reset it so he usually goes several hours before I can reset it for him after work. Thanks

[alan sh]

It might be an app issue. I am not seeing that problem (watching BBC iPlayer as I type). So, what apps are you using?

Alan

[storino03]

Mine seems to default to a lower sound level when the device randomly goes to sleep and you turn it back on. It doesn't go back to the higher sound levels until you reboot the device. Definitely a software/OS bug that I hope they fix soon.

[doctj]

Well now unit has lost sound completely even after several hard resets. I've emailed Amazon and I'm awaiting a response but I may just return it. I have a prime account which is why i've favored it over the nexus 7 but this bug is a killer.