1. Leah Grew's Avatar
    What do i do if my kindle fire hd has frozen and it wont turn on/off or the sound wont work, it is just frozen on the app store page and has 3 quarters of battery. i was just scrolling down the page then it stopped and that was it?
    02-03-2013 06:59 AM
  2. aldfort's Avatar
    What do i do if my kindle fire hd has frozen and it wont turn on/off or the sound wont work, it is just frozen on the app store page and has 3 quarters of battery. i was just scrolling down the page then it stopped and that was it?
    Have you tried holding the power button down for about 20 seconds? That should force a shutdown.
    02-03-2013 07:53 AM

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