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  1. Thread Author  Thread Author    #1  

    Default Can't receive or send picture messages?

    I just got my phone today, it's unlocked. Everything works but I just can't send or receive picture messages. Does anyone know how to fix this?
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    I just got my phone today, it's unlocked. Everything works but I just can't send or receive picture messages. Does anyone know how to fix this?
    Welcome to the forums!
    What device do you have?

    Sent from a M.O.A.R. Galaxy S3

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  3. Thread Author  Thread Author    #3  

    Default Re: Can't receive or send picture messages?

    d7100 android 2.3
  4. #4  
    Golfdriver97's Avatar

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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    d7100 android 2.3
    The only thing I can think of is to try rebooting into recovery and clearing your phone's cache.

    Sent from a M.O.A.R. Galaxy S3

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  5. Thread Author  Thread Author    #5  

    Default Re: Can't receive or send picture messages?

    I'll try that, thank you.
  6. #6  
    Golfdriver97's Avatar

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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    I'll try that, thank you.

    I don't feel like I really helped. Best I could think of though. If it doesn't work, keep checking the post. Some users don't log in for a few days. Push comes to shove, you can try a Factory reset, even though clearing of the cache does the same thing except wiping all apps.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  7. #7  
    Jennifer Stough's Avatar
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    Default Re: Can't receive or send picture messages?

    Sounds like the APN might not be correct. What is the carrier branding for the phone and what's the service you are using?

    "Worth is not measured in worldly things, but instead in the compassion you have given unto others." via my droid DNA.
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  8. Thread Author  Thread Author    #8  

    Default Re: Can't receive or send picture messages?

    I have t-mobile. What do you mean by carrier branding?
  9. #9  
    Jennifer Stough's Avatar
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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    I have t-mobile. What do you mean by carrier branding?
    You said the phone is unlocked. Is it a tmobile phone, or just and unlocked gsm?

    "Worth is not measured in worldly things, but instead in the compassion you have given unto others." via my droid DNA.
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  10. Thread Author  Thread Author    #10  

    Default Re: Can't receive or send picture messages?

    unlocked gsm
  11. #11  
    Jennifer Stough's Avatar
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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    unlocked gsm
    I recommend calling tmobile and asking for their full APN settings, and adjusting the settings in your phone to match.

    "Worth is not measured in worldly things, but instead in the compassion you have given unto others." via my droid DNA.
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    Golfdriver97 likes this.
  12. Thread Author  Thread Author    #12  

    Default Re: Can't receive or send picture messages?

    Okay I'll give them a call in the morning thank you.
  13. #13  
    Jennifer Stough's Avatar
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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    Okay I'll give them a call in the morning thank you.
    In the mean time, you can try the settings here



    If they work, it saves you a call, but if it doesn't, tmobile should have the proper APN for you.
    "Worth is not measured in worldly things, but instead in the compassion you have given unto others." via my droid DNA.
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    Golfdriver97 and meli smiles like this.
  14. #14  

    Default Re: Can't receive or send picture messages?

    does it give any specific error? Are you able to perform other normal functions?

    - - - Updated - - -

    does it give any specific error? Are you able to perform other normal functions?
  15. Thread Author  Thread Author    #15  

    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by shikhar623 View Post
    does it give any specific error? Are you able to perform other normal functions?
    It says "Download of message was unsuccessful" Everything else works fine.
  16. #16  
    ssmita76's Avatar

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    Default Re: Can't receive or send picture messages?

    You should reboot your phone. Reboot of phone can erase all your contacts & messages. Save them some where else before rebooting.
  17. #17  

    Default Re: Can't receive or send picture messages?

    my phone does the same thing when my mobile data thingy is turned off........go to settings, then data usage, and make sure the box beside "mobile data" is checked.
  18. #18  

    Default Re: Can't receive or send picture messages?

    When I check mark the mobile data and then go to send the pic it uncheck marks the box by the time I try to send it. Does anyone have any suggesstions?
  19. #19  

    Default Re: Can't receive or send picture messages?

    i have samsung fusion 2 huawei 3.7V
    just today unexpectedly i received a pic text but it came with a download button, normally it automatically does that and the picture i can view, but as i was saying today i hit the download button and it just read downloading for forever and nothing... i cant even send pics... i went thru and made sure my DATA button was on i have all unlimited, data was on i had changed nothing...recently just have turned phone on and off several times removed battery and let sit for awhile still nothing and just no cleared my cache and STILL nothing! ??help
  20. #20  

    Default Re: Can't receive or send picture messages?

    i can't see my pictures on my galaxy samsung 3
  21. #21  

    Default Re: Can't receive or send picture messages?

    Have Sansung Galaxy y but can't seem to be able to send pictures
  22. #22  
    Rukbat's Avatar

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    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by ssmita76 View Post
    You should reboot your phone. Reboot of phone can erase all your contacts & messages. Save them some where else before rebooting.
    Just for future reference, rebooting is turning the phone off, then turning it back on - but without actually turning the power off. All it does is force the phone (or any computer) to reload the operating system from scratch. (The OS has to be loaded from storage to RAM every time a computer is turned on.)

    Maybe you meant reflashing the ROM - which is BAD advice if the user doesn't know exactly what he's doing. It could result in a permanently unusable phone.
  23. #23  

    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by ssmita76 View Post
    You should reboot your phone. Reboot of phone can erase all your contacts & messages. Save them some where else before rebooting.
    Hello

    Sent from my Micromax A110 using Tapatalk
    Using Tapatalk
  24. #24  

    Default Re: Can't receive or send picture messages?

    Quote Originally Posted by meli smiles View Post
    I just got my phone today, it's unlocked. Everything works but I just can't send or receive picture messages. Does anyone know how to fix this?

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