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  1. Thread Author  Thread Author    #1  

    Default someone said the set my phone back to default and lost contacts

    My issue is a person at work was trying to find out why my phone would not hook up to Fb or yahoo, and she said she set it back to factory settings?? I have pictures but that is it, I know nothing about phones , and I lost all my contacts. Is there a place where it stores everything or can I set it back to before she made this change?? My google account does not exist as I tried to access it and makes me start a new one. Any and all answers are greatly appreciated, and if you could provide step by step instructions please.
  2. #2  

    Default Re: someone said the set my phone back to default and lost contacts

    Is there an alternative email account you store your contacts? If so you can transfer what I believe is an esv (?) file from that account to your new gmail account and then sync from your device.

    Sent from my SM-N900V using Tapatalk

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