1. kevclark78's Avatar
    Hello I bought my daughter a capacitive android 4.0 tablet a few days ago, i set it all up with google play and it worked fine. However the next day she woke up and it had a password lock on the screen. I tried the gmail password i had used but it doesn't work. I carnt get into the tablet at all. So i need to do a hard reset back to factory settings! I cannot find any help on how to do this on the Internet, please help
    04-08-2013 10:29 AM
  2. cmt3610's Avatar
    Normally on a smartphone it a combination of holding the volume down or up button and power button then do a factory data reset or data wipe and if that don't work u may need to call the company the tablet is made by

    sent from my skyrocket
    04-08-2013 10:48 AM
  3. kevclark78's Avatar
    It's a tablet and im not sure which buttons to press ive tried All different ones of the Internet but none seem to work
    04-08-2013 11:00 AM
  4. cmt3610's Avatar
    OK turn the tablet off completely and hold down the volume down and power button at the same time until the screen comes on and see what that does of it powers on normally then turn it back off and try the volume up and power and if that don't work try both up and down and power make sure the tablet is off before trying any of this

    sent from my skyrocket
    04-08-2013 11:06 AM
  5. kevclark78's Avatar
    Ok mate il try them now
    04-08-2013 11:14 AM
  6. kevclark78's Avatar
    I've tried all 3 ways of doing that but the tablet wont come on while im pressing any other buttons with the power button, it only comes on when I press the power button on its own
    04-08-2013 11:19 AM
  7. cmt3610's Avatar
    If that don't work turn the tablet on and wait for it to boot up to the lock screen and then press and hold the power bottom for 10 sec and it will reset but before it does quickly press and hold the volume down and power button until u see a little android guy flipped over

    sent from my skyrocket
    04-08-2013 11:21 AM
  8. cmt3610's Avatar
    Can u attach a picture of the tablet to your post

    sent from my skyrocket
    04-08-2013 11:24 AM
  9. kevclark78's Avatar
    Still not working it just switches off and yes I will try, how do I attach a picture?
    04-08-2013 11:29 AM
  10. cmt3610's Avatar
    When u hit reply on the post there should be a little pic of a camera beside discard r u using a phone or a computer

    sent from my skyrocket
    04-08-2013 11:31 AM
  11. cmt3610's Avatar
    And another thing does the device have a camera button on the side anywhere

    sent from my skyrocket
    04-08-2013 11:32 AM
  12. kevclark78's Avatar
    No it has a back button, vol up&down and a power button. Im using a phone 5, carnt see the camera anywhere
    04-08-2013 11:51 AM
  13. kevclark78's Avatar
    Can you see the pics?
    Attached Thumbnails Password locked-image.jpg   Password locked-image.jpg  
    04-08-2013 12:00 PM
  14. cmt3610's Avatar
    OK so it don't have a name on it anywhere like Craig or ornything

    sent from my skyrocket
    04-08-2013 12:03 PM
  15. kevclark78's Avatar
    No mate it doesn't have a name on it at all, I think its called a capacative
    04-08-2013 12:06 PM
  16. cmt3610's Avatar
    Did it come with a box and yea I see the pics

    sent from my skyrocket
    04-08-2013 12:27 PM
  17. kevclark78's Avatar
    Yes it's brand new, only got it 2 days ago. Shall I upload a pic of the box?
    04-08-2013 12:31 PM
  18. kevclark78's Avatar
    Here's a few more pictures, there is no writing or codes ect on the box
    Attached Thumbnails Password locked-image.jpg   Password locked-image.jpg   Password locked-image.jpg  
    04-08-2013 12:43 PM
  19. cmt3610's Avatar
    OK I think I have it on the back or side somewhere there should be a small hole small enough where u could only stick a paper clip or needle that should do the trick be sure to hold it for 10 15 sec

    sent from my skyrocket
    04-08-2013 12:53 PM
  20. kevclark78's Avatar
    Yes there is mate but that only seems to reset the date and time
    04-08-2013 01:00 PM
  21. kevclark78's Avatar
    Hello again lol, after hours of searching i found that its called an N900 tablet. Any further help would be great. Thank you
    04-08-2013 01:42 PM
  22. cmt3610's Avatar
    Try turning the device off and holding it for 10 secs

    sent from my skyrocket
    04-08-2013 02:13 PM
  23. kevclark78's Avatar
    Done that numerous times, it just switches off and goes to a black screen
    04-08-2013 02:32 PM
  24. L0tt0's Avatar
    I have the same problem and was hoping to see how you resolved the issue. Hopefully it was not to discard the unit. :-)
    [BOX][/BOX]
    04-21-2013 03:25 AM

Similar Threads

  1. help. turn off password lock after 2.2
    By jeff1974w in forum Motorola Droid X
    Replies: 17
    Last Post: 09-23-2010, 02:40 PM
  2. Prevent screen from password locking...
    By fentonmatt in forum Motorola Droid
    Replies: 3
    Last Post: 09-08-2010, 10:21 AM
  3. password lock
    By blakeyece in forum Verizon Droid Incredible
    Replies: 3
    Last Post: 07-26-2010, 05:34 PM
  4. Password Lock
    By jermajesty in forum HTC EVO 4G
    Replies: 5
    Last Post: 06-12-2010, 07:09 AM
  5. Enabling Password Lock?
    By bespinct in forum Verizon Droid Incredible
    Replies: 4
    Last Post: 05-04-2010, 06:39 PM
LINK TO POST COPIED TO CLIPBOARD
";