06-01-2016 11:11 PM
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  1. eileen_g's Avatar
    Yesterday my phone kept force closing my apps. This morning none of my apps wouldn't open so I restarted my phone. When the 4G screen comes up, it repeats the start up sound and it won't shut off. The only way I can turn it off is to remove the battery. I haven't dropped my phone, but I've been running out of space. Maybe that could have something to do with it? Help? I have a EVO 4G
    05-23-2013 11:10 PM
  2. Golfdriver97's Avatar
    Yesterday my phone kept force closing my apps. This morning none of my apps wouldn't open so I restarted my phone. When the 4G screen comes up, it repeats the start up sound and it won't shut off. The only way I can turn it off is to remove the battery. I haven't dropped my phone, but I've been running out of space. Maybe that could have something to do with it? Help? I have a EVO 4G
    It sounds like you are stuck in a 'boot loop'. I am guessing you are still stock? Meaning you haven't obtained root access or flashed a new ROM?
    05-23-2013 11:14 PM
  3. Golfdriver97's Avatar
    I almost forgot.....Welcome to the forums! Even though the welcome is with not the best of circumstances.
    Jennifer Stough and eileen_g like this.
    05-23-2013 11:15 PM
  4. eileen_g's Avatar
    I can't do anything at all with my phone. It'll only show my start up screen. Is there any way I can fix it?
    05-23-2013 11:21 PM
  5. Golfdriver97's Avatar
    I can't do anything at all with my phone. It'll only show my start up screen. Is there any way I can fix it?
    OK...let me check something...hang on. Do you know how much the phone is charged? Even a guess. I know you can't look at the phone....
    eileen_g likes this.
    05-23-2013 11:22 PM
  6. eileen_g's Avatar
    It sounds like you are stuck in a 'boot loop'. I am guessing you are still stock? Meaning you haven't obtained root access or flashed a new ROM?
    I can't do anything at all with my phone. It'll only show my start up screen. Is there any way I can fix it?
    05-23-2013 11:23 PM
  7. eileen_g's Avatar
    OK...let me check something...hang on. Do you know how much the phone is charged? Even a guess. I know you can't look at the phone....
    Sorry..sorta new here haha
    05-23-2013 11:24 PM
  8. Golfdriver97's Avatar
    Sorry..sorta new here haha
    Lol....I figured that one out. Bear with me, I have never had an HTC phone, but we are going to try to reboot into Recovery Mode. I need you to pull the battery out so the phone is off.
    05-23-2013 11:29 PM
  9. eileen_g's Avatar
    Lol....I figured that one out. Bear with me, I have never had an HTC phone, but we are going to try to reboot into Recovery Mode. I need you to pull the battery out so the phone is off.
    My phone might be around 70%-80%. The battery is out also.
    05-23-2013 11:34 PM
  10. Golfdriver97's Avatar
    I am trying to recruit some help too.
    eileen_g likes this.
    05-23-2013 11:34 PM
  11. Golfdriver97's Avatar
    My phone might be around 70%-80%. The battery is out also.
    I am trying to research how to reboot into recovery. I have also PM a couple people who may be able to help.
    eileen_g likes this.
    05-23-2013 11:37 PM
  12. Golfdriver97's Avatar
    My phone might be around 70%-80%. The battery is out also.
    I think this is how to do it...not exactly sure.

    System Recovery
    Step 1
    Press the "Power" button, then select "Power Off." The EVO turns off.
    Step 2
    Push and hold the Volume-down button. Press and hold "Power" until the phone turns on.
    Step 3
    Select the "Recovery" option. Press the "Power" button.
    Step 4
    Press the Volume-up button and either the "Power" or "Camera" button simultaneously until the system recovery screen appears.

    - - - Updated - - -

    Obviously we are putting the battery back in....lol
    eileen_g and Jennifer Stough like this.
    05-23-2013 11:40 PM
  13. Golfdriver97's Avatar
    Although, look at the bright side...your post count may go up a bit just trying to fix your phone...lol
    eileen_g likes this.
    05-23-2013 11:46 PM
  14. eileen_g's Avatar
    It started working but then a symbol of the phone and a caution sign appeared on the screen.
    05-23-2013 11:48 PM
  15. Golfdriver97's Avatar
    It started working but then a symbol of the phone and a caution sign appeared on the screen.
    As in it took away everything on the screen? It won't let you do anything after that?
    05-23-2013 11:49 PM
  16. Jennifer Stough's Avatar
    To enter Recovery Mode, you press and hold the Volume Down + Power buttons together until the screen powers on. Use the volume button to navigate to recovery and the power button to select it.
    Sent from my HTC6435LVW using Android Central Forums
    Golfdriver97 likes this.
    05-23-2013 11:50 PM
  17. Golfdriver97's Avatar
    To enter Recovery Mode, you press and hold the Volume Down + Power buttons together until the screen powers on. Use the volume button to navigate to recovery and the power button to select it.
    Sent from my HTC6435LVW using Android Central Forums
    Jennifer....Look at post #14...is that normal?
    05-23-2013 11:53 PM
  18. Jennifer Stough's Avatar
    I guess a good place to start is asking this. Have you attempted rooting this phone or are you running a custom ROM? Were you able to boot into recovery mode, and then it showed you the android with the red exclamation point?

    Sent from my HTC6435LVW using Android Central Forums
    05-23-2013 11:56 PM
  19. eileen_g's Avatar
    As in it took away everything on the screen? It won't let you do anything after that?
    Think so... looks like this
    05-23-2013 11:56 PM
  20. Jennifer Stough's Avatar
    Dead image.

    Sent from my HTC6435LVW using Android Central Forums
    05-23-2013 11:57 PM
  21. Golfdriver97's Avatar
    Dead image.

    Sent from my HTC6435LVW using Android Central Forums
    I was able to see it in your own quote....strange. https://docs.google.com/document/d/1...FPpmrkVYM/edit
    05-23-2013 11:59 PM
  22. Jennifer Stough's Avatar
    I was able to see it in your own quote....strange. https://docs.google.com/document/d/1...FPpmrkVYM/edit
    I ended up copying and pasting the link into my browser when I quoted, lol.

    Sent from my HTC6435LVW using Android Central Forums
    05-24-2013 12:01 AM
  23. Jennifer Stough's Avatar
    What I've gathered is if the phone is not rooted, there is no recovery to boot into, hence the red triangle.

    Sent from my HTC6435LVW using Android Central Forums
    05-24-2013 12:02 AM
  24. Golfdriver97's Avatar
    Eileen...have you tried to root or put a ROM on?
    05-24-2013 12:02 AM
  25. eileen_g's Avatar
    I guess a good place to start is asking this. Have you attempted rooting this phone or are you running a custom ROM? Were you able to boot into recovery mode, and then it showed you the android with the red exclamation point?

    Sent from my HTC6435LVW using Android Central Forums
    Yes I did, for a short while.
    05-24-2013 12:03 AM
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