09-03-2016 01:43 PM
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  1. Jonathan Rawle's Avatar
    I have restricted background data for the Google Play Store app from the Data Usage settings screen. However, apps only appear in the list on this screen if they have used data recently. I rarely use the Play Store, and my phone only keeps records of the last two months' usage. If in a few months I want to use the Play Store, how will I re-enable it?

    For any other app, it would simply be a matter of opening it and using some foreground data. It would then appear in the list and I could deselect the "Restrict background data" option. However, Google Play stubbornly refuses to start at all if background data is off, even if I'm connected to wifi.

    At the moment, this is a hypothetical question. But is there another way to access the "Restrict background data" setting for an app other than through the Data Usage screen?
    Kevin Crump1 likes this.
    02-16-2014 08:34 AM
  2. Golfdriver97's Avatar
    I have restricted background data for the Google Play Store app from the Data Usage settings screen. However, apps only appear in the list on this screen if they have used data recently. I rarely use the Play Store, and my phone only keeps records of the last two months' usage. If in a few months I want to use the Play Store, how will I re-enable it?

    For any other app, it would simply be a matter of opening it and using some foreground data. It would then appear in the list and I could deselect the "Restrict background data" option. However, Google Play stubbornly refuses to start at all if background data is off, even if I'm connected to wifi.

    At the moment, this is a hypothetical question. But is there another way to access the "Restrict background data" setting for an app other than through the Data Usage screen?
    Welcome to the forums.
    I think the only way to do what you are asking is by going into settings and unchecking restrict background data.
    02-16-2014 09:56 AM
  3. Jonathan Rawle's Avatar
    Thanks, but that isn't actually a way of doing what I'm asking. There is no option to unckeck "restrict background data" for the Play Store app as this no longer appears in the list of apps using data.

    Does anyone know of an app that provides control over the per-app background data restrictions?
    02-16-2014 01:24 PM
  4. Thomas Madigan's Avatar
    The inductions I'm about to give are very hard to follow: settings- apps- Google play strore- remove updates. Now see if that worked
    Harkenia M likes this.
    04-10-2014 04:50 PM
  5. Hugo van der Merwe's Avatar
    Last time I disabled background data for an app, I saw that app appear in the list even if it had not used any data (with a note mentioning that background data is restricted). So I think it isn't a problem. Do note that I have the latest Android release on my Nexus 5 though.

    My bigger problem is that apps which *have* used some data is in a long list of apps, and I can't easily tell which of them might still have background data turned off (since I disabled a whole bunch while I was roaming in Italy). Turns out the easiest way to find a list of background-data-restricted apps is to adjust the selectors into the future, such that no apps have used any data for the period of interest. Then I see a neat list of all such apps.
    05-15-2014 10:52 AM
  6. Erika Figueroa's Avatar
    Okay i have been having the same issue! I don't know how I even restricted in the first place but i figured it out.
    Go to Settings, on the Connections section scroll down to Data Usage. Once there you're gonna see the graph to set the mobile data limit, underneath that you can see all the apps you have used the most. Now scroll down to the Google Play Store, click it, and scroll down to uncheck the RESTRICT BACKGROUND DATA. Done!

    Hope this helps!

    (PS: I have a Note 3)
    05-18-2014 12:01 PM
  7. Jasmine Rosario's Avatar
    Hello I am a Verizon store rep and I was looking for an answer to your question and I was able to find out how to solve this problem.
    Step 1) Go to settings
    Step 2) Select Data Usage
    Step 3) Uncheck limit mobile data usage " Backround Data"

    Problem solved, this worked and now my customer can get apps in the play store. I hope this helps
    05-23-2014 03:48 PM
  8. conor horan's Avatar
    I have restricted background data for the Google Play Store app from the Data Usage settings screen. However, apps only appear in the list on this screen if they have used data recently. I rarely use the Play Store, and my phone only keeps records of the last two months' usage. If in a few months I want to use the Play Store, how will I re-enable it?

    For any other app, it would simply be a matter of opening it and using some foreground data. It would then appear in the list and I could deselect the "Restrict background data" option. However, Google Play stubbornly refuses to start at all if background data is off, even if I'm connected to wifi.

    At the moment, this is a hypothetical question. But is there another way to access the "Restrict background data" setting for an app other than through the Data Usage screen?

    To solve this problem is nothing else works first go to the widgets at the end of your apps list and choose the power control widget and put it on your main screen. Once there check to see if the circling arrows sign that looks similar to the recycling sign is checked on, this controls your background data, if it isn't on check it on. If it is on and google play store still says enable background data then go to settings> apps> Google play store> then hit force stop. After doing so re-open Google play store and it should be working again.
    05-25-2014 03:22 PM
  9. conor horan's Avatar
    using the power control widget is the only way I know of to restrict or enable your background data so I hope this helps
    05-25-2014 03:25 PM
  10. Debra Valvo's Avatar
    Thanks! That worked great !
    05-26-2014 05:27 PM
  11. Alberto Zamudio's Avatar
    Hello. I have a Samsung galaxy S5 and my restrict background data tab is disabled. It does not allow me to check or uncheck it. I do not know how to fix this. Any suggestions?
    06-08-2014 11:35 AM
  12. Danielle Crisco's Avatar
    The best way I found out, was going to setting- clicking on power savings- then Click the power savings again.. it should open up and you should see block Background data... in click that and try going back to the play store!!!! Good luck hope it works for you, as it did for me)
    hamop101 and Golfdriver97 like this.
    06-09-2014 11:20 PM
  13. monicajae's Avatar
    The best way I found out, was going to setting- clicking on power savings- then Click the power savings again.. it should open up and you should see block Background data... in click that and try going back to the play store!!!! Good luck hope it works for you, as it did for me)
    Yes! That is the solution as all above seem not to apply, i.e., the suggested settings options didnt work because of the power plan! My restricy background data was greyed out! (because the power plan setting overroad it)

    Posted via Android Central App
    06-12-2014 02:43 PM
  14. Newsmyrnab's Avatar
    using the power control widget is the only way I know of to restrict or enable your background data so I hope this helps
    Genius, Conor! Force stop Play Store. It's the equivalent of a reboot. Thanks!
    06-12-2014 10:41 PM
  15. Meghan Harrison's Avatar
    Thank you these steps worked perfectly! Never did i think to force stop on the app.
    06-16-2014 02:45 PM
  16. Angie Walden's Avatar
    If it is on and google play store still says enable background data then go to settings> apps> Google play store> then hit force stop. After doing so re-open Google play store and it should be working again.
    thanks, this is the only thing that worked!
    06-28-2014 11:39 AM
  17. Frank Derfler's Avatar
    I tried the other suggestions in this thread and they didn't work. Using "Force Stop" worked! Thanks!
    07-12-2014 02:17 PM
  18. Tara Fenner-Sandwick's Avatar
    thanks this worked but I had to restart my phone to have it work!!!! THANKS AGAIN Danielle Crisco
    07-14-2014 02:34 PM
  19. Doug378's Avatar
    This worked for me. Thanks!
    07-29-2014 12:10 PM
  20. Devon Anne's Avatar
    Awesome! Erika Figueroa's suggestion combined with Conor Horan's worked like a charm. Thank you both SO much!
    09-11-2014 01:28 PM
  21. Paul Hernandez2's Avatar
    Force stop worked! Thanks
    09-16-2014 06:57 PM
  22. Kris4586's Avatar
    am having the same problem, but the box you are talking about in this post is already unchecked on my phone. However, when I try to enter the play store, the error message still pops up. it says"Google Play Store needs background data to be enabled." What should I do now? Most of the games on my phone will not work because of this issue. It's getting ridiculous!
    09-26-2014 11:27 AM
  23. Jeff Busha's Avatar
    sweet! thanks
    10-01-2014 07:48 PM
  24. Harkenia M's Avatar
    It worked for me! Thank you!
    10-15-2014 11:27 PM
  25. theliteraryjo's Avatar
    Thank you! The force stop was the only thing that worked for me.
    10-17-2014 01:37 PM
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