1. renshiki's Avatar
    My tablet's sound gets stuck when I shut it down,what could be the problem?

    Posted via Android Central App
    06-04-2014 01:45 AM
  2. B. Diddy's Avatar
    So you're saying that you'll be using your tablet, then suddenly you'll hear one of the system sounds for a prolonged period of time, then the device shuts off on its own. Right?

    You might need to do a full factory reset. Go to Settings>Backup & Reset>Factory Data Reset. It will wipe your tablet clean, so backup your data first.
  3. B. Diddy's Avatar
    Sorry, but what do you mean by that? Do you mean that there's a prolonged sound while the the tablet is shutting down? Also, please let us know which tablet you're using.
    06-04-2014 01:46 AM
  4. renshiki's Avatar
    No,it actually lags and shuts down.

    Posted via Android Central App
    06-04-2014 01:50 AM
  5. renshiki's Avatar
    It's A2107A-h ,it never got stuck when I first bought it.

    Posted via Android Central App
    06-04-2014 01:52 AM
  6. B. Diddy's Avatar
    I'm still not understanding fully. Are you actually trying to shut it down, and it just freezes? Or does it lag while you're using the device, and then shut down unexpectedly?
    06-04-2014 02:10 AM
  7. renshiki's Avatar
    No, its sound gets stuck a little and then it shuts down

    Posted via Android Central App
    06-04-2014 04:31 AM
  8. B. Diddy's Avatar
    So you're saying that you'll be using your tablet, then suddenly you'll hear one of the system sounds for a prolonged period of time, then the device shuts off on its own. Right?

    You might need to do a full factory reset. Go to Settings>Backup & Reset>Factory Data Reset. It will wipe your tablet clean, so backup your data first.
    06-04-2014 11:50 AM

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