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  1. Thread Author  Thread Author    #1  

    Default Unable to connect to e mail account

    I have just acquired an Acer Iconia A210 tablet running Android 4.1.1. I have been trying to access my existing e mail account with TalkTalk but I keep getting a message saying "cannot connect to server". I have spoken to TalkTalk and everything I am doing is correct. They say it may be an issue with Android. Acer techies tell me that it is a software problem and to re-set the tablet and try again. I did, and it didn't. What can I do?
  2. #2  
    neil154's Avatar

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    Default Re: Unable to connect to e mail account

    It sounds like you may have wrong setting to connect for the account. I would suggest 2 things 1) Try connecting a different email account to the tablet, if you don't have one create it 2) try using the exact same setting for the TalkTalk account on your PC with your email app. This should tell you if the problem is the phone or the settings.
    Galaxy S3 16GB Unrooted Pebble Blue
    Verizon,USA
    Android V4.3
  3. Thread Author  Thread Author    #3  

    Default Re: Unable to connect to e mail account

    Thanks for that neil154. I have been through the settings with the TalkTalk techies and they say that I am using the correct ones. It has been suggested that Android 4.1.1 doesn't like POP3 accounts. Any knowledge?

    - - - Updated - - -

    Thanks for that neil154. I have been through the settings with the TalkTalk techies and they say that I am using the correct ones. It has been suggested that Android 4.1.1 doesn't like POP3 accounts. Any knowledge?
  4. #4  
    neil154's Avatar

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    Default Re: Unable to connect to e mail account

    I have 4.1.1 and 3 pop accounts with no problems. I suggest you try my previous suggestions. Another thing to try is using a different email app. I don't know what you are using but I use MailDroid and like it.
    Last edited by neil154; 02-14-2013 at 08:50 AM.
    Galaxy S3 16GB Unrooted Pebble Blue
    Verizon,USA
    Android V4.3
  5. Thread Author  Thread Author    #5  

    Default Re: Unable to connect to e mail account

    Neil you are a genius. Now have Mail droid and it works beautifully. Thank you very much.
  6. #6  
    neil154's Avatar

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    Default Re: Unable to connect to e mail account

    Quote Originally Posted by cliveag View Post
    Neil you are a genius. Now have Mail droid and it works beautifully. Thank you very much.
    I don't know about the genius part but glad to here you are operational.
    Galaxy S3 16GB Unrooted Pebble Blue
    Verizon,USA
    Android V4.3

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