Google Play Music - uploaded tracks not appearing

chenks

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May 22, 2013
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anyone get problems with tracks not appearing in google play music even though the upload client says it has?

i added an album (20 tracks), the upload client said 20 tracks uploaded/match.
go to play.google.com and look at the album and there is only 18 tracks there (track 2 and 3 missing).

any reason/fix??
 
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mikejordantx

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Re: google play music - uploaded tracks not appearing

Look for something called unknown album, it usually has a grayed out box in place of album art. It's likely the missing songs will be there by track and song title. I spent most of yesterday editing unknown stuff to match about 12 albums that I uploaded by clicking the 3 little dots next to the songs and editing album info. Maybe someone out there knows a less time consuming way to do it.

Sent from my Nexus 7 using Tapatalk 4 Beta
 

chenks

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Re: google play music - uploaded tracks not appearing

still having this issue.
another 2 albums with the same issue (10 tracks of 12 showing on the website).
 

ChromeJob

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Re: google play music - uploaded tracks not appearing

Look for upload errors in the music manager.....

// Tapatalk 2 on Nexus 4. //
 

ChromeJob

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Re: google play music - uploaded tracks not appearing

Post screenshots, of music manager after an upload, and your album view on line of that upload. There's something being lost in translation....

// Tapatalk HD for Android - Nexus 7 //
 

chenks

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Re: google play music - uploaded tracks not appearing

Post screenshots, of music manager after an upload, and your album view on line of that upload. There's something being lost in translation....

not sure what's been lost in translation.
the music manager client says (for example) 20 tracks uploaded.
i go to play.google.com, look at the album and only 18 tracks are there.
 

chenks

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Re: google play music - uploaded tracks not appearing

any more suggestions?

i have a total of 27 tracks that simply won't match or upload.
the upload client troubleshooter shows no errors either.
 

chenks

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Re: google play music - uploaded tracks not appearing

the list of tracks that say they have matched/uploaded but not actually showing up is growing by the day.
 

ChromeJob

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Re: google play music - uploaded tracks not appearing

the list of tracks that say they have matched/uploaded but not actually showing up is growing by the day.
Well....

Post screenshots, of music manager after an upload, and your album view on line of that upload....
And again, this would help. YOU may not think so, but if you're asking for help, and want some, then consider providing requested information.
 

chenks

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Re: google play music - uploaded tracks not appearing

And again, this would help. YOU may not think so, but if you're asking for help, and want some, then consider providing requested information.

what specifically do you want to see with regards to a screenshot of the music manager?
i can give you a screenshot right now, but it will tell you absolutely nothing, as i have not uploaded anything today.

if you are talking about a screenshot of the troubleshooting log, then that shows no errors at all.

the info i provided earlier is still accurate
-----
the music manager client says (for example) 20 tracks uploaded.
i go to play.google.com, look at the album and only 18 tracks are there.
-----

there are currently 59 tracks in "untitled folder" that are not showing up, yet the manager says 0 new songs.
 

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chenks

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Re: google play music - uploaded tracks not appearing

tried uploaded these 58 tracks on a different laptop (with a fresh install of the upload client).

client says 58 tracks uploaded.
check the website, no sign of them.
the "last added" list also doesn't show these tracks.
 

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chenks

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Re: google play music - uploaded tracks not appearing

try doing so on a pc. :)

just to humour you though, i just tried to upload these 58 tracks using windows 7 and the result was the same.
the client "says' it is uploading/matching, but once it is complete the tracks are nowhere to be seen.
 

shaytoon21

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Re: google play music - uploaded tracks not appearing

have you tried a completely different album or songs as those specific tracks may be a faulty file/mp3? or are they even all mp3s? and not mixed with other music file types?
 

chenks

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Re: google play music - uploaded tracks not appearing

have you tried a completely different album or songs as those specific tracks may be a faulty file/mp3? or are they even all mp3s? and not mixed with other music file types?

out of 4000 tracks uploaded/matched, these 58 simply won't show up (even though the client says it has).
the tracks are fine.
 

shaytoon21

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Re: google play music - uploaded tracks not appearing

have u tried manually uploading the specific tracks through google play music? (i understand that may not be the point as u want the automatic convenience of the play manager, but im just trying to see if its the tracks or what)

also, on your phone, have you refreshed it within play music?
 

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