- 2 Posts
Please Help with Device Incompatibility - Nexus 7
I have a Nexus 7 that's been updated to Android 4.3. After having problems with an application, I uninstalled it with the intent of reinstalling. This has solved problems in the past. When I went to Google Play to reinstall, I get a message that my device is not compatible with the application. The developer notes indicate that it's intended for Android up to 4.2 (also that it was developed for smartphones but may work on tables, though not supported).
The application has worked pretty well since the 4.3 upgrade several months ago.
So - my questions:
- Could the Android version change be the issue? I guess I don't understand why it worked until I uninstalled but now won't. If not, what other incompatibility might there be. (The app is Weight Watchers Mobile.)
- If I did a factory reset, would it revert back to the original version of Android that the tablet came with? Figuring that then I could reinstall the application (and many others) and then let the version of Android update. I know this seems like a lot of effort but I use this app continuously every day. My husband is telling me to leave it alone and wait for the app to be updated for 4.3 but who knows how long that might be.
Thanks in advance.
- 09-23-2013, 10:44 AM #2
- 1,976 Posts
Re: Please Help with Device Incompatibility - Nexus 7
You already had it when you upgraded to 4.3 so it stayed, but as you noticed you had some issues. Since you uninstalled it and the developer has not yet certified it for 4.3 it will show as incompatible and you will not be able to reinstall it until the developer certifies it for 4.3. Listen to your husband.
The app was updated on 9/5/13. When did you last try and download it? It is showing as compatible for my Galaxy Nexus and my Nexus 10.Pat
Nook Color - CM10.1 ( Jelly Bean 4.2.2) on eMMC
Google Galaxy Nexus - stock Jelly Bean 4.3
Galaxy Nexus 10 - stock Jelly Bean 4.3
Galaxy Nexus 7 (2nd Generation) - stock Jelly Bean 4.3
Nexus 5 - stock KitKat 4.4
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