Hi, first post and new to smartphones too. Bought a Star Note II N9770 last spring and struggling with it since as I'm new to the technology. Now, after installing and uninstalling Skype, my phone is in a coma - non responsive. Basically when I turn it on my droid on skateboard appears but stays static before screen goes black. Then comatose green droid appears with chest door open and a red triangle sitting in it with an '!' on it. I did manage to get something else up at one stage that gave me the option to restore some backups or do a factory reset, which I chose. Stupid or not I don't know? Basically I'm struggling blind here and hope some one of you clever people can help me. Phone been inactive now for three days and it has all my numbers etc.. VERY frustrating !!!!