S3 upgrade to 4.3 problem

merchy10

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Dec 4, 2013
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Hi, I am a new android user. I recently upgraded by SGH-I747M phone on Rogers to 4.3. Since the upgrade the phone runs really sluggish and cache is always above 1GB even after clearing. I did the update over wifi and was advised by Rogers to re-install the firmware. How do I re-install the 4.3 OS without deleting all my data? I tried to go into Kies but it asks me to initialize which deletes all the data.

Please help. Thanks.
 

Golfdriver97

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Dec 4, 2012
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Hi, I am a new android user. I recently upgraded by SGH-I747M phone on Rogers to 4.3. Since the upgrade the phone runs really sluggish and cache is always above 1GB even after clearing. I did the update over wifi and was advised by Rogers to re-install the firmware. How do I re-install the 4.3 OS without deleting all my data? I tried to go into Kies but it asks me to initialize which deletes all the data.

Please help. Thanks.

Did you clear cache in recovery? That should help.
 

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