My wife and I decided to join the 21st Century so our grandchildren can text to us and we purchased two Samsung Galazy S4 on Verizon network These are our first smart phones. . Neither phone is able to send or receive text messages. The phones spin for awhile and then finally displays a failure message. Is there anything simple that "newbies" can try to solve this problem? I read one suggestion to turn off WiFi but that didn't help. No other problems have been found so far.
Thanks.
Thanks.