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  1. Thread Author  Thread Author    #1  

    Default Contacts Not Working for Samsung Galaxy Light

    Hi all-
    I know this problem has been posted to death, but none of the solutions that I have tried have fixed the problem. I am able to pull up my list of contacts, but when I click on a contact I get the message "Unfortunately, contacts have stopped working" and it send me to the home screen. I have a Samsung Galaxy Light running Jelly Bean 4.2.2. The phone worked fine for awhile, then started giving me the error messages. If I do a factory reset, the problem is fixed for a few days, but then the contacts problem persists again. I have tried all of the following:
    1. Clearing the contacts cache
    2. Enabling contacts storage - it already was running and there is no place to "Disable" or "enable" that I can see.
    3. Factory reset - works for a few days and then the problem reoccurs
    4. Change Date settings to a different format
    5. Change time settings to a 24 hr format

    Nothing has worked so far. Any ideas? Thanks!
  2. #2  

    Default Re: Contacts Not Working for Samsung Galaxy Light

    Did you try settings/apps and in the menu Reset app preferences?
    Pat

    Galaxy Nexus 10 - stock KitKat 4.4.4
    Galaxy Nexus 7 (2nd Generation) - stock KitKat 4.4.4
    Chromecast
    Nexus 5 - stock KitKat 4.4.4
    Thanked by:
  3. Thread Author  Thread Author    #3  

    Default Re: Contacts Not Working for Samsung Galaxy Light

    Thanks for the suggestion, but that doesn't work either.
  4. Thread Author  Thread Author    #4  

    Default Re: Contacts Not Working for Samsung Galaxy Light

    Any ideas on this? I got a second phone from the carrier, and it has the same problem.

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