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Update taking hours
Hi, my name is David, I live in Belgium and today I bought my first smartphone: Motorola moto G8.
First thing I did is connected the phone to the charger and next I turned on the power.
Next I got a notice about an available Android update, which I accepted. Downloading the update went smooth (via WiFi). But then my phone asked to reboot to install updates. Now I'm seeing the same screen 'cycle' for three hours. I see the Android guy with some blue geometrical shapes in his belly. Under that guy there's a status bar and the text 'installing update'.
The status bar moves to a certain point, seems to freeze and then jumps towards the end. Next the screen goes black for a second and then the same cycle repeats itself.
Someone got any advice? (the battery says the user may not remove it)