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  1. Thread Author  Thread Author    #1  

    Default "Gallery isn't responding" + blank screen when opening camera

    First post to Android Central Forums!

    As of recently, when I open the camera I see a blank screen, then the message "Gallery isn't responding. Do you want to close it?" and finally the app closes.

    Background info:
    • Phone: Jiayu G4 (JY-G4) with Android 4.2.1
    • Kernel version: 3.4.5


    Troubleshooting done so far, to no avail:
    • Killing the gallery app and reopen
    • Restarting the phone
    • Installing a different camera app from the Play Store ("ICS Camera")


    I have use the app "mobile uncle" to collect logs while reproducing the error. However there are so many logs I'm not sure where to look. I see some Java exceptions in there though.

    Any ideas? Screenshot:

    "Gallery isn't responding" + blank screen when opening camera-dgqhkvt.png
  2. #2  

    Default Re: "Gallery isn't responding" + blank screen when opening camera

    go to settings/ apps/ gallery and clear data. worked for me.
  3. #3  

    Default Re: "Gallery isn't responding" + blank screen when opening camera

    My S5 Gallery hangs up too. Blank page most of the time. There is no "Clear Data" on my G S5 as you describe. Other suggestions?
    (Settings > Applications > Gallery > NO Clear Data option)
    Thanks

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