1. mfaridi's Avatar
    My phone is HTC and I use android 4.3 and my device is root . when I shutdown my phone and charge it , my phone charge faster and after 30 min my phone charge 60% , and it charge faster . but when my phone is on and I want charge it take long time and after 30 min , my phone charge only 30% , and it take long time for full charge . I do not have this problem before and my phone lose charge very soon and I do not know why
    Why my phone is shutdown it charge faster ?
    Why my phone is ON it take long time for charge

    Posted via Android Central App
    03-31-2014 04:26 PM
  2. dpham00's Avatar
    Probably something that is draining your battery. Post your battery stats

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    03-31-2014 04:37 PM
  3. mfaridi's Avatar
    Probably something that is draining your battery. Post your battery stats

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Thanks
    How I post battery stats ?

    Posted via Android Central App
    04-01-2014 12:49 AM
  4. dpham00's Avatar
    Thanks
    How I post battery stats ?

    Posted via Android Central App
    Go to settings - battery and take a screen shot. Then post that picture here

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-01-2014 06:58 AM
  5. mfaridi's Avatar
    Go to settings - battery and take a screen shot. Then post that picture here

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Thanks this is my screenshot

    http://i60.tinypic.com/bhxi53.png
    Posted via Android Central App
    04-01-2014 08:51 AM
  6. dpham00's Avatar
    If you are charging with the screen on then it would take longer for sure. The battery stats look okay from a cursory look. What device do you have?

    Also install "gsam" from the play store and post screen shots from that, perhaps it can catch something that is missed here

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-01-2014 09:17 AM
  7. mfaridi's Avatar
    If you are charging with the screen on then it would take longer for sure. The battery stats look okay from a cursory look. What device do you have?

    Also install "gsam" from the play store and post screen shots from that, perhaps it can catch something that is missed here

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    When I charge my phone , screen is off , l install gsam these are screenshots
    http://i57.tinypic.com/11v2jpy.png
    http://i59.tinypic.com/2l9njwm.png

    Posted via Android Central App
    04-01-2014 12:24 PM
  8. dpham00's Avatar
    Try to let it run maybe 70% battery and post again. 3% might not be very accurate.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-01-2014 12:37 PM
  9. mfaridi's Avatar
    Try to let it run maybe 70% battery and post again. 3% might not be very accurate.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Thanks
    These are new screenshots
    http://i62.tinypic.com/14jrb07.png

    http://i59.tinypic.com/1sh4aq.png

    Posted via Android Central App
    04-02-2014 07:05 AM
  10. dpham00's Avatar
    Thanks for the screen shot. Which device do you have?

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-02-2014 07:46 AM
  11. mfaridi's Avatar
    Thanks for the screen shot. Which device do you have?

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    I have HTC vivo incredible s

    Posted via Android Central App
    04-02-2014 09:17 AM
  12. mfaridi's Avatar
    I need help

    Posted via Android Central App
    04-03-2014 05:01 AM
  13. dpham00's Avatar
    You can try to clear cache, and if that doesn't work, do a factory data reset

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-03-2014 09:12 AM
  14. evilmiky's Avatar
    I have little bit better idea than factory reset. Try turn off wifi during charging and/or data.
    04-03-2014 10:10 AM
  15. mfaridi's Avatar
    You can try to clear cache, and if that doesn't work, do a factory data reset

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Thanks
    What happen if I clear cache do I lose my application and data ?

    Posted via Android Central App
    04-03-2014 10:23 AM
  16. dpham00's Avatar
    Thanks
    What happen if I clear cache do I lose my application and data ?

    Posted via Android Central App
    No, you don't lose anything if you clear cache

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-03-2014 11:29 AM
  17. mfaridi's Avatar
    No, you don't lose anything if you clear cache

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Can I clear cache with app ?
    Or
    I have to clear cache in boot ?

    Posted via Android Central App
    04-03-2014 11:44 AM
  18. dpham00's Avatar
    From recovery. Shut off phone completely then hold volume down key while pressing the power button, I believe.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-03-2014 12:20 PM
  19. mfaridi's Avatar
    From recovery. Shut off phone completely then hold volume down key while pressing the power button, I believe.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    I go to recovery and I see option for clear cache partition , do I need clear this partition ?

    Posted via Android Central App
    04-04-2014 11:10 AM
  20. dpham00's Avatar
    Yes Clear cache partition

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-04-2014 11:27 AM
  21. mfaridi's Avatar
    Yes Clear cache partition

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    I do this last night , but nothing happen and I lose charge fast

    Posted via Android Central App
    04-04-2014 01:04 PM
  22. dpham00's Avatar
    At this point your options are to either do a factory data reset or buy a new battery.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    04-04-2014 01:13 PM
  23. evilmiky's Avatar
    lol,really perfect advice. I suggest you to buy new phone
    04-07-2014 03:42 AM

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