Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 2 of 2
  1. Thread Author  Thread Author    #1  
    robrandon's Avatar

    Posts
    7 Posts
    Global Posts
    8 Global Posts

    Default Cannot unlock screen if already locked when answering incoming call

    REALLY frustrating problem!:

    Using a Galaxy S4 with Android 4.3. I use the swipe feature to unlock the phone.

    If the phone is unlocked when I answer an incoming call, I can use all of the phones features, including Mute, Speakerphone, etc.

    However, if the phone is LOCKED when I answer an incoming call, I cannot unlock the phone. Pressing the main button does not bring up the screen to enter my password. It just stays blank. Therefore no Mute, no Speakerphone, no access to contacts, etc. By default, you can't even end a call! If someone called me and just put me on hold, I would have to pull the battery to hang up. Fortunately I have set the power button to hang up calls, but that doesn't really fix the overall problem.

    So, how do I get the phone to at least let me unlock it when in this situation.

    Thanks.
  2. Thread Author  Thread Author    #2  
    robrandon's Avatar

    Posts
    7 Posts
    Global Posts
    8 Global Posts

    Default Re: Cannot unlock screen if already locked when answering incoming call

    This was fixed in update 4.4.2.

Similar Threads

  1. Locked out of phone with no internet connection
    By random username in forum Android Security Talk
    Replies: 2
    Last Post: 04-11-2014, 01:18 AM
  2. camera screen is all black? does that happen to anyone?
    By preppystud in forum Google Nexus 7 Tablet (2013)
    Replies: 1
    Last Post: 04-07-2014, 11:38 AM
  3. Replies: 1
    Last Post: 04-07-2014, 11:26 AM
  4. Replies: 32
    Last Post: 04-06-2014, 01:10 PM
  5. Nexus 7: apps running, but i got "no recent apps" screen.
    By preppystud in forum Google Nexus 7 Tablet (2013)
    Replies: 4
    Last Post: 04-04-2014, 10:30 PM

Posting Permissions