1. desdrl's Avatar
    Hi' I'm having a few issues with my Galaxy S3, I was getting an error 923 when trying to download or update apps from Google Play, I searched and found a solution is to clear the cache from Google Play and reboot the phone.
    When I go to the "app Info" in settings the data and cache sections both say "computing".
    Then 1 or 2 things happen, 1: it will drop back to the home screen or 2: the phone will reboot.
    I am unbale to update or download apps any longer on Google Play.

    Other issue is I have a SIM Lock pin set, now when the phone reboots it is not showing the unlock sim screen and boots straight to the home screen and not connecting to my mobile providers network.
    I have to go into settings remove the SIM Lock Pin and then the phone will connect to the network and then set the pin again.
    any one have any ideas other than nuking my phone with a factory reset.
    04-10-2014 06:14 PM
  2. UJ95x's Avatar
    Welcome to Android Central
    For the first problem, you can also clear the entire storage partition within your settings. Go to your storage info and tap on "cached data" and it will ask if you want to clear it. Select yes, and it'll wipe all of it (including Google Play)

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-10-2014 06:31 PM
  3. desdrl's Avatar
    Welcome to Android Central
    For the first problem, you can also clear the entire storage partition within your settings. Go to your storage info and tap on "cached data" and it will ask if you want to clear it. Select yes, and it'll wipe all of it (including Google Play)

    Sent from my Galaxy S4 running SlimKat 4.4.2
    Thanks UJ95x, I'm asuming that is Settings----Storage? if so it is showing:
    Total Space---25.49GA
    Applications---Calculating
    Pictures, videos --- Calculating
    Audio-----Calculating
    Downloads-----Calculating
    Miscellaneous files-----Calcutating
    Available-----12.66GB
    It just stays like that then after about 10-15mins "Unfortunatly settings has stoped"
    04-10-2014 07:37 PM
  4. UJ95x's Avatar
    Thanks UJ95x, I'm asuming that is Settings----Storage? if so it is showing:
    Total Space---25.49GA
    Applications---Calculating
    Pictures, videos --- Calculating
    Audio-----Calculating
    Downloads-----Calculating
    Miscellaneous files-----Calcutating
    Available-----12.66GB
    It just stays like that then after about 10-15mins "Unfortunatly settings has stoped"
    In that case. Turn off your phone and boot into recovery mode (press home + volume up + power for a few seconds). Once you see the blue text in the left hand corner let it. From there scroll to "Wipe cache partition." Use volume up and down to scroll and power button to select the option.

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-10-2014 08:00 PM

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