O+/Oplus 8.31z stock on animation/logo need help how to program

[jesternaag]

HI guys
i have O+/Oplus 8.31z when i turn on it is stock on android logo/animation...please help me... ^_^ i tried wiping data...and its not working....some say i need to program my android phone O+/Oplus 8.31z... please help me...i really need your help...love you guyz... ^_^

 

[Rukbat]

If booting into safe mode doesn't get it running, you'll have to take it in for repair. (I don't know who told you that you have to "program" your phone - there's nothing to program to get it to boot to the home screen.)