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  1. Thread Author  Thread Author    #1  
    WhiteRa's Avatar

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    Unhappy Can't add gmail, "Can't establish server connection." Please Help

    I am on the Nexus 5

    I have already looked up about this problem online, but the fixes for this seems to be either a hard reset, a factory reset, or the YouTube trick, where one signs into their gmail through YouTube and fixes this issue.

    I have attempted all three of these things, but I still can't add my gmail account. The "Can't connect to server" message still pops, even when trying to sign in through the YouTube app.

    Please help!
  2. #2  
    korab84's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    How do you connect to the internet: mobile data or wi-fi?
  3. Thread Author  Thread Author    #3  
    WhiteRa's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Quote Originally Posted by korab84 View Post
    How do you connect to the internet: mobile data or wi-fi?
    Wifi
  4. Thread Author  Thread Author    #4  
    WhiteRa's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Bump, issue still unresolved
  5. Thread Author  Thread Author    #5  
    WhiteRa's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Is no one able to help me or at least give me some info on what is occurring? This is my first Android phone (switched from iPhone 5s) and so far, I'm quite disappointed in Android. I have this issue for about a week now.
  6. #6  
    Sicily1918's Avatar

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    Carrier
    Stock Android 6.0

    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Try this:

    1. In home screen, open your running apps (double-square thingy in bottom-right menu) and clear them all (slide left/right).
    2. Go to Settings -> Accounts
      • Select "Google", select your account@gmail, hit the menu (three buttons, top-right), and select "Remove Account"

    3. Go to Settings -> Apps
      • Slide right to "ALL" and find the YouTube and Gmail apps.
        • In each app, do this in the following order:
          1. Clear cache.
          2. Clear data.
          3. Force Stop.
          4. Uninstall updates (if present).

    4. Go to Settings -> Storage
      • Click "Cached data" and hit 'OK' when it warns you about clearing the data (don't worry, this won't dump your stuff, just cached app data).

    5. Go to Home and open Google Play -- it *should* ask you for your gmail/Google account -- enter your email/password info and maybe update the YouTube app while there.

    And you should be done... when you open Gmail your stuff should be good to go.

    BTW, I'm assuming that you're using the Gmail app for gmail, not the built-in Android Mail app?
  7. #7  
    someguy01234's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    I started using stock email app after realizing it work just as good as the gmail app, I think that's a good alternative. It's independent of the Android's Google account login.

    sent via tapatalk
  8. #8  
    Cathy Walker77's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Why can't I connect to server
  9. #9  
    Benjamin Dawkins's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Quote Originally Posted by WhiteRa View Post
    Is no one able to help me or at least give me some info on what is occurring? This is my first Android phone (switched from iPhone 5s) and so far, I'm quite disappointed in Android. I have this issue for about a week now.
    I do have this too and im stuck with it like a month still broken : /
  10. #10  
    shanmuga raja's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Samsung s dous 2 couldn't sing in
    In Mobile data only
  11. #11  
    Khekugha Yepthomi's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    I'm using Samsung Tab 4 and I'm not able to add my Google account on my tab. Whenever I try to add my account it says "can't establish a reliable connection" so I have even tried to add through wiffi but it's still the same answer.. can anyone help me solve this issue
  12. #12  
    Tim Golden433's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    I am having the same problem
  13. #13  
    B. Diddy's Avatar


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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Welcome to Android Central! Since this is a fairly old thread, please give us more of your own specific details (like which device, which Android version, does this happen on both mobile data and wi-fi).
  14. #14  
    Logic_Argue's Avatar

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    Default Re: Can't add gmail, "Can't establish server connection." Please Help

    Make sure google backup can use both wifi and data, I could not get gmail to sign in over wifi no matter what I did, until I allowed google backup access over both, otherwise gmail only worked on wifi.

    data traffic management > networked apps> system apps, google backup (contains multiple apps) which includes Account manager

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