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music player auto starts on my Gal S4 - please help.
I need help with my Galaxy S4. My service is through Sprint and all apps and system updates are done. While I understand the latest system update has a lot of problems, the one issue I have had has been going on for quite some time. My music player autostarts. The player I am referring to is the MUSIC app (the one where the icon looks like a blue circle and has a green musical note on it.) The trigger seems to be when I get calls from a blocked number. My companys outgoing calls are automatically blocked so each time I get a call from a coworker my phone launches into whatever song I last played instead of ringing. It doesnt matter if the phone was muted the volume is on so everyone gets to hear the latest tune. Along with the unexpected musical interlude, I dont get any indication of the incoming call. I simply hear my phone blast music and then my voicemail is there. This is very frustrating.
Has anyone else had a similar issue?
Anyone have a suggestion on how to fix this?
Thanks in advance.