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  1. Thread Author  Thread Author    #1  

    Default Unable to sign in to Samsung accout

    Greetings

    Looking for some help here please. Ever since updating to 4.4.2 whenever I reboot my phone I get a message saying something along the lines of "unable to sign in to Samsung account. If problem persists please delete Samsung account and..." or words to that effect. I say this because the message only displays for a second or s and I can't read it all so quickly.

    I've went into Account Settings but I can't see any option to delete the Samsung Account. Nothing else appears to be wrong, everything is working fine as far as I can tell.

    I'm on the 3 network in the UK.

    Has anyone heard of this problem and able to offer advice? I'd be most greatful. Thanks.

    Sent from my SM-N9005
  2. #2  

    Default Re: Unable to sign in to Samsung accout

    Maybe try to clear cache and app data on the Samsung app

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  3. Thread Author  Thread Author    #3  

    Default Re: Unable to sign in to Samsung accout

    There is no "Samsung app". There's a Samsung account in accounts but nothing to clear or delete.

    Sent from my SM-N9005
  4. Thread Author  Thread Author    #4  

    Default Re: Unable to sign in to Samsung accout

    Bump

    Sent from my SM-N9005
  5. #5  

    Default Re: Unable to sign in to Samsung accout

    I'm in the US and I keep getting a similar message. Says I can't sign into my Samsung account. I choose the option of sending an email to reset. No email ever comes and when I click their option to take me to my email it says I must first clear privacy setting on safari!?? Safari? That's Apple, I'm on Chrome. No Safari. WTF?

    Sent from my SM-T320 using Tapatalk
  6. Thread Author  Thread Author    #6  

    Default Re: Unable to sign in to Samsung accout

    I've had the option to reset my password and did but still get the same message at startup.

    Sent from my SM-N9005

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