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  1. Thread Author  Thread Author    #1  

    Default Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Hello-
    Experiencing very slow access to the internet with this new device, which just got. It takes 4-5 seconds after I type a web site address before the results start appearing.

    Have run speedtest.net and all is well with Very fast up/down times and fast ping times. There do not appear to be other applications (Dropbox, Evernote, etc) running up or downloads.

    A laptop (and also my Galaxy S3) do not have these delays and are much faster.

    Would appreciate anyone's approach to troubleshooting this problem.

    Thanks
  2. #2  

    Default Re: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Welcome to Android Central! Is this on wi-fi or mobile data, or both?
  3. Thread Author  Thread Author    #3  

    Default Re: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Wifi, with a fast connection to Comcast
  4. #4  

    Default Re: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Review this guide and see if any of the tips help: http://forums.androidcentral.com/amb...-problems.html.

    I would focus on the security settings first. Make sure the router is set to WPA2, AES.
  5. Thread Author  Thread Author    #5  

    Default Re: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Thanks for your reply. I've read through that page, and most of those issues would negatively affect speedtest.net results, which show excellent results. Right now, I'm on the track of a possible DNS issue.

    Thanks again...
  6. Thread Author  Thread Author    #6  

    Cool RESOLVED: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Just a followup to say that I've found a problem in the DNS setup within my router.

    Fixing this to make sure that all DNS addresses are working and fast solved the problem, and now the Note is accessing the internet at rapid speeds.

    I was helped out by the Windows program called DNSBench by Gibson Research which led me to discover that one of the DNS addresses on my router was not responding. Windows lets you override these in your network adapter. Android? Not so easy, and I couldn't get any of the Fixed DNS android apps to work. Anyway, once I discovered and fixed the root problem in my Cisco router, all was well.

    Thanks to all...
    B. Diddy likes this.
  7. #7  

    Default Re: RESOLVED: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    Excellent! Thanks for your detailed solution.
  8. #8  

    Default Re: Very slow internet access: Galaxy Note Pro (Kitkat 4.4.2)

    I'm Having The Same Problem But With My Mobile Data, I Would appreciate anyone's approach to troubleshooting this problem.

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