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  • 1 Post By blackveils
  1. Thread Author  Thread Author    #1  

    Default Stock email app cannot receive email through mobile network

    Hi All,

    My Galaxy Note III suddenly stopped receiving emails when connected to the mobile network.

    1. When connected through wifi it works alright.
    2. Surfing and app connections (apart from email) work ok through the mobile network and wifi
    3. Removed the email account and recreated it. No difference.
    4. Restart makes no difference either

    Any clue someone?

    Regards
    Peter
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Stock email app cannot receive email through mobile network

    Have you tried clearing the cache for the app? Settings>Apps>swipe over to all apps>scroll down and click>click clear cache.

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  3. Thread Author  Thread Author    #3  

    Default Re: Stock email app cannot receive email through mobile network

    Hi Golfdriver,

    Thanks for the suggestion but no better.
    The email app seems to be blocked from communicating through the mobile network channel as if a pissed firewall

    Regards
    Peter
  4. #4  
    Golfdriver97's Avatar

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    Default Re: Stock email app cannot receive email through mobile network

    Quote Originally Posted by peakpeak View Post
    Hi Golfdriver,

    Thanks for the suggestion but no better.
    The email app seems to be blocked from communicating through the mobile network channel as if a pissed firewall

    Regards
    Peter
    I can't think of anything else to suggest. Sorry.

    From a Carbon M8 and AC Forums app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  5. #5  

    Default Re: Stock email app cannot receive email through mobile network

    maybe one of these is the issue:
    -- you have enabled the setting which restricts mobile data
    -- there is a setting in the email app which says to only work on wifi, or something like that
    -- sync has been disabled for email in google account settings
    Golfdriver97 likes this.

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