Why won't my phone turn off?

[Luies Mercado]

why wont my phone turn off!!!!??

this probably happens to a lot of phone but my kyocera hydro icon will not turn off if you hear the symptoms you probably have it
- when you press the power button for a long time to power off it may do your messaging noise
and then it won't power it takes you back to the home screen please help thank you!!!
Thank you:

-you helped me

 

[ColbyJvonBrown]

Re: why wont my phone turn off!!!!??

I have this phone coming tomorrow!!!! I hope I don't have this problem! The best you could do is factory rest or call boost mobile for a replacement!!

Posted via the Android Central App

 

[domineus14]

Re: why wont my phone turn off!!!!??

you have quick boot enabled. you have to go to developer options in system settings to disable it.

 

[DNick]

Oh Great Master, and how do we do that Master...

 

[genapps]

Try remove the battery and reset the phone