Why do my Lollipop notifications keep changing from All to Priority?

[anon(660577)]

Lollipop notifications keep changing from All to Priority

I have a Nexus 5, and have upgraded from KitKat to Lollipop. Frequently (multiple times a day), I'll find the star in my status bar and find that Priority notifications have been turned on. I'll change back to All and then some time later, the problem repeats and notifications have been changed to priority. How can I fix this, it's driving me crazy!

 

[B. Diddy]

Re: Lollipop notifications keep changing from All to Priority

Welcome to Android Central! If you haven't already, try wiping the system cache partition, which won't erase any personal data. Be aware that this process can take 5-10 minutes on a Nexus 5. http://forums.androidcentral.com/nexus-5-rooting-roms-hacks/352008-guide-nexus-5-recovery.html

 

[van_basten]

Re: Lollipop notifications keep changing from All to Priority

Did you accidentally schedule a regular downtime on priority mode?

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

Thanks, that was a good thing to check. But I didn't do that, and checking to verify, there are no priority downtimes configured. I didn't do anything with notifications after the upgrade from KitKat. I didn't even know about that new functionality until I started noticing the star in the status bar and wondered what it meant.

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

Ok, did that. I'll report back if it does the trick. Thanks!

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

I'm afraid the wipe of the cache did not solve the issue. After rebooting, the phone had the star in the status bar (it had not been on Priority when shut down). I changed to All, and set the phone down (I did not do anything else on the phone). Checking now, after about a half hour, the star is in the status bar and Priority is on. I have again changed it back to All and set it down.

 

[B. Diddy]

Re: Lollipop notifications keep changing from All to Priority

How about trying Safe Mode? Maybe some 3rd party app is messing with that setting inadvertently: https://support.google.com/nexus/answer/2852139?hl=en

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

Ok, giving it a try, thanks again!

 

[robpasell]

Re: Lollipop notifications keep changing from All to Priority

I noticed that there is now a short cut when you press the power button and volume up button at the same time it will change that setting. So it's possible to do it inadvertently.

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

robpasell, I don't think I am "fat fingering" it accidentally. This issue has existed since I upgraded to Lollipop a few weeks ago, and it happens multiple times a day. Seems to happen while the phone is inactive on the table. I'll pick it up after some time, and find it has changed on me.

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

B. Diddy, I haven't seen the issue in safe mode for several hours now; usually by now I would have seen it. So, there seems to be something there. The thing to do would be to exit safe mode, and then try to identify the offending app by disabling each app in turn. But, short of uninstalling, there doesn't seem to be a way to disable non-Google apps, is there? Any other suggestion on how to do this?

 

[B. Diddy]

Re: Lollipop notifications keep changing from All to Priority

While in Safe Mode, I think you can open individual apps--can you see if you can do that? That would be the reverse of what you were thinking of doing. I'm not sure if Greenify allows you to freeze an app without having to root--it's worth a try.

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

Does not seem like I can do that in safe mode. Widgets on the desktop are grayed out and don't respond to a long press. The rest are just not shown in the apps pages. Strangely, the list of recent apps (square button) is available, and supposedly-disabled apps can be selected from here; it does not seem that should be allowed in safe mode.

It's more of a pain, but I guess I can try selective uninstalls. Maybe I can be smart about narrowing down the likely culprit instead of just uninstalling randomly. Do you think I should focus my attention on apps that have notifications? I'm not sure what other characteristics might be likely to indicate an app that is causing this problem. Any ideas would be welcome.

 

[B. Diddy]

Re: Lollipop notifications keep changing from All to Priority

It would make sense to focus on those apps that might have some kind of control over notifications. Do you have any apps for personalization? Like alternate launchers, or previous lockscreen widgets (from 4.4.4, which are useless now anyway)?

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

No, I keep it stock, no launchers or anything like that. Just apps. Even kept the boring KitKat and Lollipop wallpaper, that's how plain I am

 

[Samtrois]

Re: Lollipop notifications keep changing from All to Priority

Following now as I am also having the same problem.

 

[anon(660577)]

Re: Lollipop notifications keep changing from All to Priority

Not sure why, but I suspect the in-place Kit-Kat to Lollipop upgrade. I haven't had time to selectively uninstall any apps; I have so many that route is really daunting. I'm considering a factory reset. I think if I reset to baseline Lollipop and then configure my account and restore all my apps, it should be likely that I won't see this any longer. I'm just dragging my feet on that because I have Google Authenticator and I'd have to rejigger all my two-step stuff.

 

[anon(660577)]

Samtrois (and anyone else with the problem), here are the apps I have, do you have any in common? I'm listing everything, but we can hopefully assume the Google apps are not the problem.

• Amazon Cloud Drive Photos (Amazon Mobile LLC)
• Amazon Kindle (Amazon Mobile LLC)
• Amazon Music with Prime Music (Amazon Mobile LLC)
• AMC Theatres (VMBC)
• Amtrak (Amtrak)
• Audible for Android (Audible, Inc)
• Barcode Scanner (ZXing Team)
• BMO Harris Mobile Banking (BMO Harris Bank N.A.)
• Call Control - Call Blocker (Kedlin Company)
• Chrome Browser - Google (Google Inc.)
• Chromecast (Google Inc.)
• Cloud Print (Google Inc.)
• Costco Wholesale - US (Costco Wholesale)
• Digital Clock Widget (Maize)
• Dropbox (Dropbox, Inc.)
• Email (Google Inc.)
• Epson iPrint (Seiko Epson Corporation)
• Evernote (Evernote Corporation)
• Facebook (Facebook)
• Falcon Pro (for Twitter) (Joaquim Vergès)
• Fandango Movies (Fandango)
• Feedly: blog, news, RSS reader (Feedly Team)
• Fitbit (Fitbit, Inc.)
• Gmail (Google Inc.)
• Google (Google Inc.)
• Google Authenticator (Google Inc.)
• Google Calendar (Google Inc.)
• Google Camera (Google Inc.)
• Google Currents (Google Inc.)
• Google Docs (Google Inc.)
• Google Drive (Google Inc.)
• Google Earth (Google Inc.)
• Google Fit (Google Inc.)
• Google Keep - notes and lists (Google Inc.)
• Google Keyboard (Google Inc.)
• Google News & Weather (Google Inc.)
• Google Now Launcher (Google Inc.)
• Google Play Books (Google Inc.)
• Google Play Games (Google Inc.)
• Google Play Movies & TV (Google Inc.)
• Google Play Music (Google Inc.)
• Google Play Newsstand (Google Inc.)
• Google Play services (Google Inc.)
• Google Sheets (Google Inc.)
• Google Slides (Google Inc.)
• Google Talkback (Google Inc.)
• Google Text-to-Speech (Google Inc.)
• Google Voice (Google Inc.)
• Google Wallet (Google Inc.)
• Google+ (Google Inc.)
• Great Clips Online Check-in (Great Clips)
• Hangouts (Google Inc.)
• HP Print Service Plugin (Hewlett-Packard Company)
• IMDb Movies & TV (IMDb)
• inSSIDer (MetaGeek)
• Jawbone (Jawbone)
• KeePassDroid (Brian Pellin)
• LastPass Password Mgr Premium* (LastPass)
• LinkedIn (LinkedIn)
• Lose It! (FitNow, Inc.)
• Maps (Google Inc.)
• Movies by Flixster (Flixster Inc.)
• Nest (Nest Labs, Inc.)
• Network Signal Info (KAIBITS Software)
• Onavo Count | Data Usage (Onavo)
• Our Groceries Shopping List (HeadCode)
• Palatine Library (Boopsie, Inc.)
• PayPal (PayPal Mobile)
• SiriusXM Internet Radio (Sirius XM Radio Inc)
• Sonos Controller for Android (Sonos, Inc)
• Sound Search for Google Play (Google Inc.)
• SoundHound 8 (SoundHound Inc.)
• Street View on Google Maps (Google Inc.)
• Swift Remote (Appealing Works)
• T-Mobile My Account (T-Mobile USA)
• theCHIVE (Resignation Media)
• TiVo (TiVo, Inc.)
• TweetCaster Pro for Twitter (OneLouder Apps)
• Uber (Uber Technologies, Inc.)
• Vanguard (The Vanguard Group, Inc.)
• Waze Social GPS Maps & Traffic (Waze)
• Weather Underground (Weather Underground)
• Wifi Analyzer (farproc)
• Yahoo Mail – Free Email App (Yahoo)
• Yelp (Yelp, Inc)
• YouTube (Google Inc.)

 

[anon(660577)]

Update for those with the same problem: after deleting the majority of my non-Google apps, the problem still persisted. I finally resorted to a factory reset, and now 3 days later, the problem has not reappeared and is presumed fixed. I would have done the reset earlier, but I had various two factor authentication accounts tied to my Google Authenticator app, and it was a pain to rejigger all these accounts to not use two factor authentication so that I could temporarily blow away the authenticator.

 

[BartmanJax]

The same thing has been happening to me. I thought about posting the issue but I thought it might have been something I was doing. There is no rhyme nor reason. The phone (Nexus 6/5.0.1) just switches the "Interruptions" setting from All to Priority. I have tried figuring out what app, keystroke, fat fingering or other combination of things are causing this and I can't figure it out. I know I can do a complete reset but that is such a HUGE PITA! I hope Google figures this one out and includes the fix in their next round of updates.

Glad to know I'm not the only one having the issue.