Lollipop Bug? Always Listening feature constantly turning on; interrupting music playback & browsing
Searching google isn't helping so thought I'd try a forum; here's the problem:
I have a Nexus 5 running version 5.0.1 lollipop. Recently (last 2-3 weeks?) the Always Listening feature has been turning itself on without cause in rapid succession (it will start itself say, 12 consecutive times in about 3 seconds, for example. That will happen multiple times throughout the day).
When it does this, it interrupts whatever else is going on (music playback, browsing, etc).
Sometimes it will think its "hearing me" and interrupt with "What's that? I didn't hear you". Other times it doesn't say anything, but makes the notification sound to tell you its listening and takes over the screen. It seems to happen most frequently when I am listening to music.
I have no idea what is going on and am surely not tech saavy at all (first time posting here also, so apologies if I'm not up to speed on etiquette and protocols).
Other related problems that began occurring around the same time:
What I've done so far:
I have no idea what's next - any tips on how to fix this or insight as to what is causing it would be greatly appreciated! Thank you!
Searching google isn't helping so thought I'd try a forum; here's the problem:
I have a Nexus 5 running version 5.0.1 lollipop. Recently (last 2-3 weeks?) the Always Listening feature has been turning itself on without cause in rapid succession (it will start itself say, 12 consecutive times in about 3 seconds, for example. That will happen multiple times throughout the day).
When it does this, it interrupts whatever else is going on (music playback, browsing, etc).
Sometimes it will think its "hearing me" and interrupt with "What's that? I didn't hear you". Other times it doesn't say anything, but makes the notification sound to tell you its listening and takes over the screen. It seems to happen most frequently when I am listening to music.
I have no idea what is going on and am surely not tech saavy at all (first time posting here also, so apologies if I'm not up to speed on etiquette and protocols).
Other related problems that began occurring around the same time:
*when listening to music on SoundCloud or other apps, songs will sometimes stop without finishing and randomly jump to a different song in the playlist. This is unusal in my experience with SoundCloud.
*During phone calls my mic will mute itself randomly
*Opening the Google Now Launcher will shut down any music that is playing and close the app
*Far more call drops than usual
*During phone calls my mic will mute itself randomly
*Opening the Google Now Launcher will shut down any music that is playing and close the app
*Far more call drops than usual
What I've done so far:
*disabled Ok Google detection
*disabled voice search for hands free
*run malware scan (nothing was found)
*disabled voice search for hands free
*run malware scan (nothing was found)
I have no idea what's next - any tips on how to fix this or insight as to what is causing it would be greatly appreciated! Thank you!
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