master reset

[Debbieespo3333]

I put a post yesterday but no response have done master reset in the past but this time after putting my email it does not give me the option to clear all apps and start as new device please if anybody knows and I do turn off settings in the beginning of the reset not to save apps and it's still always gave me the option

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[VDub2174]

Let's keep this to one thread please.

http://forums.androidcentral.com/ask-question/709604-help-master-reset.html#post5312249