Sprint Integration for Google Voice Active!
I just got this email from google saying that I'm signed up for the sprint integration w/ GVoice. Not sure if everyone got this, or if I'm special... but if someone doesn't have access to this yet and would like to ask me a question feel free to post it here and I'll do my best to test it out (I have an EVO). I've just started messing around with it but it seems pretty neat. Still trying to figure out all the features. The email I got is quoted below:
You have been invited to start enjoying the benefits of the Sprint integration before anyone else! We are interested in your feedback as we roll this out to the entire user base and have listed an email address below where you can send feedback and or questions.
There are two ways to enable the integrated service:
1. Option 1: Keep your Sprint number (all the benefits of porting without the need to). In this case, your Sprint number becomes your Google Voice number so that when people call your Sprint mobile number, it rings all the phones you want.
How to enable this: click on the "change/port" link next to your GV # in the settings page, choose the option to use your existing number, enter your Sprint number and select the Sprint option.
2. Option 2: Replace your Sprint number with your Google Voice number (all the benefits of the app without the need for one). In this case, all calls made from your Sprint phone will display your Google Voice # natively (same for SMS).
How to enable this: click on the "enable Google Voice on your Sprint phone" link next to your Sprint forwarding phone. If the link does not show, click on edit and use the link to verify whether your phone is eligible.
In both cases, Google Voice replaces Sprint voicemail (pressing one on your phone links you to your Google Voicemail) and international calls made from the Sprint phone will be connected by Google Voice. Integrating your account with Sprint means you will still get the benefits of Any Mobile Any Time if that is included in your service plan.
The integrated service only works with a valid Sprint mobile number.
For this early release, Sprint support channels will not be available for support, including Sprint Retail Stores, Sprint Customer Care, Sprint Telesales, Sprint Direct Sales Reps, etc.
If you need support, please direct your questions/comments to (edited_out)@googlegroups.com with your Sprint or Google Voice number listed.
If you use the Google Voice app on Android, you will need to log out and log back in to make sure the app stops using call interception.
Vincent Paquet, on behalf of the Google Voice team"
- 04-05-2011, 09:03 AM #2
- 04-05-2011, 09:17 AM #3
Where is that option? Is that under settings on the online interface for google voice? I would love if I could return to the stock messagint app...
Right now I love being able to make and recieve calls from my computer. I also like being able to save time by texting on my computer while I'm at work, I don't have to pull my phone out every time.
- 04-05-2011, 09:28 AM #6
Check out the link I posted - it shows up there.
It is under Voice Settings - Phones - Edit Mobile - should have a similar screen as shown in the link.
All SMS sent from your stock messaging app appear in your GV online account. However, the SMS sent from voice, do not appear in your stock SMS app.
So all received texts go to phone and google voice, but not all SENT texts appear on the stock SMS app.
- 04-05-2011, 09:33 AM #7
I think for now I'm going to turn off "send texts to this device" and just use the google voice texting, I don't like recieving dual notifications.
- 04-05-2011, 09:39 AM #10
- 04-05-2011, 09:42 AM #11
- 7 Posts
changing to other carrier
what happens if I change carriers after I have ported my number to Sprint as the Google voice #. Will sprint release the number back to Google? I can port it to another carrier but then it will not be my Google voice #. Will I need to get a new Google voice #???
- 04-05-2011, 09:44 AM #12
Damn for some reason phone calls are currently not ringing my phone or my gchat on my comp... it was working good last night. It eventually goes to voicemail and then alerts me of a missed call, but never rings. I'm going to try this with a few other phones, I'm wondering if it's because I'm calling my phone from an "unknown" number?
- 04-05-2011, 11:09 AM #15
I'm not sure I even WANT integration between my Sprint and Google Voice numbers.
I've been using my Sprint # as my primary personal number for some time (been my cellphone number for like 9 years now), and my Google Voice number a my primary small-business number. I like having them separate and distinct. Google Voice shows me its caller ID whenever someone calls and gets forwarded to my cellphone, so I can distinguish between calls personal and calls business.
It's been a great and convenient setup that I wouldn't want to disrupt by merging numbers.
Also - some basic questions for this service.
1. If I make my google voice number my primary, and I move carriers, will my google voice number be abandoned, or can I port that number to a new carrier?
2. If I move carriers and my carriers number has been made my google voice number, what happens when I move?Sprint Galaxy S3 - rooted but still stock for now.
Nook Color running CM7
- 04-05-2011, 01:29 PM #16
- 21 Posts
Number 2: Google Will Recognize That Your Mobile Number Is No Longer With Sprint And Won't Let You Use This New Service.
PS: I Use Google Voice The Exact Way You Do Except (This Could Help You): I Have It Where It Shows The Callers ID With The Announcement Feature Checked Off. That Way I Know Who's Calling Before I Pick It Up, I Know That It's From A Google Voice Call Because It Announces When I Accept The Call AND Lastly I Can Listen While They Leave A Voicemail And I Can Pick It Up If I Want To.
- 04-05-2011, 01:47 PM #17
- 21 Posts
Now My Scenario....
- My Number is the number that friends and family have
- 1st Google Number is ONLY for work purposes
- 2nd Google Number is where I would have My Number be used with "Sprint Google Voice"
Once this is done, if someone calls my 1st Google Voice Work Number will it route to My Number or will Google Voice NOT allow this because calls from a Google Voice can NOT be forwarded to another Google Voice Number?
What will happen if someone calls my 2nd Google Number?
- 04-05-2011, 05:31 PM #18
2) I just sent an MMS with my native app (native android app). It sent fine, and the reply my friend sent came in OK too. It sucks that this isn't integrated with google, but... whatever.
So far my experience has been mostly good. There's a few points that I don't like:
1. The GChat desktop client I have doesn't ring when my phone rings, I have to actually be on a gmail.com page for my computer to ring (seems like google could figure that one out...)
2. I really hate that the native SMS client doesn't sync with the google voice texting page. You have to use the app to text people. It doesn't seem to flow 100% smooth.
3. I get double notifications of missed calls. If someone calls and I don't pick up, my native phone dialer shows a missed call notification. Then, the google voice app will also display a missed call notification.k
All my calls have gone smooth, both from a PC and from a computer. I love that when I call a friend, they have no idea I'm actually using a computer and not my cellphone... it's invisible to them which device I use. I could be on a plane and make a call from my laptop using my original number. If I'm in Europe, I could make a call from my laptop and it would still be a local call if I'm calling the united states (free long distance from my sprint acct). That's pretty cool.
- 04-05-2011, 09:32 PM #20
- 04-05-2011, 09:57 PM #21
- 143 Posts
My bad, when I wrote the previous post I hadn't refreshed to see that last post... That's good news, thanks! Seems like the notifications issue could be an easy fix on their end too. Can't you disable missed call notifications on the GV app? Just taking a shot in the dark, I've yet to use it... There doesn't seem to be a way to disable them within a regular Sense ROM. If that's the worst that I have to put up with then they've done a pretty good job imo!
The stock SMS app not sync'ing with GV, or rather GV not accessing the standard SMS DB to copy messages sent by the stock app, is probably something that can be fixed but I dunno if they'll bother. Google probably prefers you just use the GV app and Sprint would have to work with each phone manufacturer and Google to make sure all the SMS apps play nice together.
Btw, when you said they don't sync you meant that texts sent/read from the native app aren't registered on the online GV account no? Or does it go further than that? Can you somewhat seamlessly transition from texting at the PC to the phone? Or will you have a bunch of unread texts on the phone after texting for a while thru GV on a PC? My apologies if it seems like a dumb question, never used GV before tbh... Hyped for this tho.
- 04-06-2011, 11:34 AM #22
Thanks for clarifying and confirming the MMS.
1.) I can confirm that my desktop Google Talk does not ring ever. I can only receive calls while gmail.com is open. So i dont think this has anything to do with the Sprint integration settings.
2.) i hate the app version of GT for texting. I find it a pain in the *** to sift through all the VM's and missed calls to text people. I know there are shortcuts to doing this from your contacts. but i just want it to work like the native msg app.
3.) Seems like a minor annoyance. i tried to look through my android GV settings to disable the notification but not sure.
Im mostly excited about this feature for my wife, as she gets confused trying to only text from GV app. Im wondering for her (and most people, if the GV app is even needed on the phone if all of your phone calls/texts come from your number of choice) you would loose the GV visual voicemail and the international calling rates i think. But for a casual user that might not be crucial.
- 04-11-2011, 01:31 AM #23
- 04-11-2011, 05:33 AM #24
- 04-13-2011, 08:20 PM #25