GMAIL locked up

[R2D4]

Since yesterday, when I launch the GMAIL app the list of my emails appears (open and unopen) but I cannot open them. I also cannot get the menu to appear in the app. I am getting notifications in the task bar and I can access the emails from my desktop.

I cannot uninstall or update the app. Is there anything else I can do? All of my other apps appear to be working so I am hoping to avoid a total reset.

Thank you for any help you can provide.

 

[Devinator]

Did you go into Manage Apps and clear cache, data, etc.?

 

[R2D4]

Thanks for the response. I have cleared the cache and data and powered off the phone but no luck with clearing up my issue. I am starting to think a factory reset is in my future.

 

[Phoenixhawk]

Your phone wouldn't happen to be a POS HTC EVO 3D would it? About an hour ago mine started doing pretty much the same thing.

Show's my inbox and keeps scrolling to the left over and over and over. Hitting the back button does nothing, Hitting the Home button takes you back to home but a few seconds later it reopens Gmail on it's own to continue the scroll until hitting home a second time.

I've tried clearing the cache, uninstalling the updates, reinstalling the updates. Rebooting a couple dozen times (Both warm reboots and cold reboots w/ the battery pulled)

To me the behavior seems like that of a virus, so I went ahead and scanned it with the following
( Updated, Full Scan /w SD Card if available )
Lookout Premium - Negative
AVG Mobilation - Negative
avast! - Negative
Dr.Web Antivirus - Negative

Completely removed the SD Card, and tried rebooting again, No luck so I came to the Android Central forums, forgot my password for here, did the reset, after actually saying DOH! outloud, downloaded the K-9 email app, used that to reset my password for here. And after all that, here I am in the same boat.

About the only advice I can offer is delete the shortcut to the Gmail App to keep from accidently opening it. Download K-9 Mail (Free) or some other email app from the Android Market/Goggle Play and use that until there is a fix.

 

[securifirm]

Seems to be happening to a lot of people...see here

 

[R2D4]

My phone is a Razr Maxx and on Verizon. I feel a bit better that I am not the only one having this issue and I will wait a bit longer to see if anything happens to clear it up.

 

[Devinator]

Thanks for the response. I have cleared the cache and data and powered off the phone but no luck with clearing up my issue. I am starting to think a factory reset is in my future.

Yea, I mean, if you don't really care too much about the setup of your phone and don't mind doing it, it's worth a shot if no one else has any ideas. I would assume that'd fix the problem. I hate having to do it, but, sometimes there is no other option. Lets hope someone else can shed some light on this.

 

[Cellmeister]

Its a Google Gmail Android Device App issue, not your phone

From what I have read on several forums is Google just recently changed some programming code

So the fix will be coming automatically from Google

Effecting Android devices using the Gmail App

So I would just say wait it out & report it as well

Hope that helps

 

[Devinator]

Its a Google Gmail Android Device App issue, not your phone

From what I have read on several forums is Google just recently changed some programming code

So the fix will be coming automatically from Google

Effecting Android devices using the Gmail App

So I would just say wait it out & report it as well

Hope that helps

Do you have to have received an update to have the issue? Why aren't all devices affected? I access my gmail all day long every day and I haven't had any issues yet. I wonder why I haven't but other people have?

 

[glenviewjeff]

See this thread http://forums.androidcentral.com/sp...on-keeps-trying-reload-screen-flickering.html

Gmail app suddenly broken as of yesterday for many Android users. Multiple platforms affected:

Issue 27512 - android - Gmail app hangs and continuously flickers between app and homescreen - Android - An Open Handset Alliance Project - Google Project Hosting

 

[R2D4]

This issue cleared up for me overnight. Thank you to everyone who contributed and let me know it wasn't just me. I waited it out and that was a good decision. Thanks again.

 

[Devinator]

Weird. But, glad that the issue cleared up. Lets hope it doesn't come back. Thanks for coming back and posting your results!!