VZW, Droid X replacement. I went in to have my DX (which was shipped to me in August) replaced due to a manufacturer's defect. A rep attempted to install ATK after the activation on the brand new replacement device and I interrupted him right on the spot, then demanded him to get another rep (who is also a good friend of mine). When that other rep took over, I intentionally asked him if he would ever install ATK on ANY Android-based devices for their customers. His answer: "No way," then whispered "don't tell me that one of my co-workers tried to do that to you, didn't he?"
The next day, I was told that the certain rep who attempted to install ATK on my DX was terminated from working at the VZW store for violating VZW's employment agreements. Apparently, VZW does have a policy that prohibits their employees from installing unofficial Android/Google "fix it" apps, such as ATK and so on.