Pay music randomly won't sync

[bagou01]

Hi
This is not the usual "won't sync" topic as the problem is that my app just randomly not displays some songs or albums, even though i have them uploaded for months.
Say I got two artist X albums, I know I got them because the play.music.com shows them to me, and Last week the app played them on my phone. Now I cleared the cache, and refreshed like ten time but the app only shows me one album, and on this album, only a few songs.
I uninstalled, cleared, and re installed, then same issue but other songs and other artists... Completely random...

Anyone got an idea?

 

[srkmagnus]

Have you logged into your Play Music account to make sure the album is there? Also, could it have been an album you uploaded rather than downloading/purchasing from the service?

 

[bagou01]

Hi.
Like i said everythkng is présent on the online version of play music.
And yes, everything I uploaded myself from rips of cds

 

[bagou01]

here is an illustration of my issue. as you see : online i got every song, and in the app some are missing...
and theres no issue of compatibility because 1 : i couldn't have uploaded them if they were the wrong format, and 2 i listened to those missing songs last week on the app... it's completely random which ones disappear...

.