Hangouts won't connect after update

[bgapfire]

Greetings. Does anyone know why hangouts won't connect to server after the latest update? I can't get it to connect on my G4 or Nexus 6. This leads me to believe it isn't just me. It has updated my Nexus 7 2013 with no problem.

Any solutions? Your responses are appreciated.

Posted via the Android Central App

 

[B. Diddy]

Is this for actual Hangouts messages, or for SMS as well?

Try going to Settings>Apps>All, select Hangouts, and Clear Cache/Clear Data, then Force Stop. If that doesn't work, then try removing your Google account completely in Settings>Accounts​, and then add it back again.

 

[bgapfire]

I get the hangouts message but can't reply. I also can't open the app without getting the box stating it can't connect to the server. I've uninstalled and installed several times. I'll try what you have posted. Thanks for responding.

Posted via the Android Central App

 

[B. Diddy]

If you're having problems with MMS messages on Hangouts, you might also want to double check your APN settings. Compare them with what your carrier lists on its website.

 

[achellios]

I'm suffering from the same issue on my Galaxy Note 4. After the most recent Google Hangouts update (4.0.100406486), I've been unable to use the app--occasionally I'll see notifications for new messages, but opening the app or attempting to send a message flashes the "Signing In" message, followed by the error "No Connection - Couldn't connect to the server". I've noticed that uninstalling updates (which rolls the app back to version 2.4.78234730) allows me to connect to the server again.

 

[Yarden Segal]

I'm having the same problem on both my Moto G and my Nexus 7. I tried uninstalling and installing, clearing the app cache, turning my devices on and off again.

I can use hangouts no problem when I open the app via a message notification, but if I try to open it from the menu I get the No Connection error.

Posted via the Android Central App