I love GO products! But all of a sudden last night it started crashing. I open it & down it goes. Over & over. Restarted my phone but again today I'm back to the same problem. I have important text msgs I can't afford to lose. Do I have to uninstall &.lose everything & start over? I have a backup of my SMS but I don't know how that all works & I really hope there is a great answer one of you really smart people can give me! Who knows...maybe one day I can return the favorite. Thank you.