Go launcher ex prime side dock failure.

[kidd smoke]

I have been fighting this issue for months now ans seriously need guidance. I purchased go ex prime which is supposed to give a 3rd dock which runs vertically on left or right side of phone. When I enter go settings and try to either adjust the dock or activate it the app immediately fails and before I can even start writing the report form it instantly fails again. I not only reset to factory but have recently acquired a new phone, (same model) which is a LG4. I have sent e-mails to Go Team relentlessly and report after report and nothing....

Sun Oct 16 20:11:06 EDT 2016
BOARD=msm8992
PackageName=com.gau.go.launcherex.key
TYPE=user
TotalMemSize=24409190400
ID=MRA58K
CustomData=
AndroidVersion=6.0
TIME=1465989807000
BRAND=lge
Current Heap=512MB
VersionName=2.1
TAGS=release-keys
Uid=200
AvaliableMemSize=14142865408
StackTrace=Unable to start service com.jiubang.plugin.controller.AppService@a8df9d7 with Intent { cmp=com.gau.go.launcherex.key/com.jiubang.plugin.controller.AppService (has extras) }: java.lang.SecurityException: com.gau.go.launcherex.key from uid 10141 not allowed to perform SYSTEM_ALERT_WINDOWjava.lang.RuntimeException: Unable to start service com.jiubang.plugin.controller.AppService@a8df9d7 with Intent { cmp=com.gau.go.launcherex.key/com.jiubang.plugin.controller.AppService (has extras) }: java.lang.SecurityException: com.gau.go.launcherex.key from uid 10141 not allowed to perform SYSTEM_ALERT_WINDOW
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3045)
at android.app.ActivityThread.access$2200(ActivityThread.java:157)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1454)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:148)
at android.app.ActivityThread.main(ActivityThread.java:5525)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:730)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:620)
Caused by: java.lang.SecurityException: com.gau.go.launcherex.key from uid 10141 not allowed to perform SYSTEM_ALERT_WINDOW
at android.os.Parcel.readException(Parcel.java:1599)
at android.os.Parcel.readException(Parcel.java:1552)
at android.view.IWindowSession$Stub$Proxy.addToDisplay(IWindowSession.java:747)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:539)
at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:310)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:85)
at com.jiubang.plugin.controller.UiController.a(Unknown Source)
at com.jiubang.plugin.controller.c.a(Unknown Source)
at com.jiubang.plugin.controller.AppService.onStart(Unknown Source)
at android.app.Service.onStartCommand(Service.java:459)
at com.jiubang.plugin.controller.AppService.onStartCommand(Unknown Source)
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3028)
... 8 more
java.lang.SecurityException: com.gau.go.launcherex.key from uid 10141 not allowed to perform SYSTEM_ALERT_WINDOW
at android.os.Parcel.readException(Parcel.java:1599)
at android.os.Parcel.readException(Parcel.java:1552)
at android.view.IWindowSession$Stub$Proxy.addToDisplay(IWindowSession.java:747)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:539)
at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:310)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:85)
at com.jiubang.plugin.controller.UiController.a(Unknown Source)
at com.jiubang.plugin.controller.c.a(Unknown Source)
at com.jiubang.plugin.controller.AppService.onStart(Unknown Source)
at android.app.Service.onStartCommand(Service.java:459)
at com.jiubang.plugin.controller.AppService.onStartCommand(Unknown Source)
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3028)
at android.app.ActivityThread.access$2200(ActivityThread.java:157)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1454)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:148)
at android.app.ActivityThread.main(ActivityThread.java:5525)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:730)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:620)

Mem Infos={
dalvikPss:689 kb dalvikSharedDirty=2444 kb dalvikPrivateDirty=660 kb
nativePss=1108 kb nativeSharedDirty=704 kb nativePrivateDirty=1092 kb
otherPss=2895 kb otherSharedDirty=2484 kb otherPrivateDirty=792 kb
dalvik:total = 31.902964M alloc = 24.372055M freeM = 7711.6504K
native:Heaps=17152 AllocS=15615 FreeS=1536
}
USER=jenkins
FilePath=/data/user/0/com.gau.go.launcherex.key/files
FINGERPRINT=lge/p1_vzw/p1:6.0/MRA58K/1616720185bab:user/release-keys
HOST=LGEACI5R9
VersionCode=14
PRODUCT=p1_vzw+com.gau.go.launcherex.key+14
DISPLAY=MRA58K
MODEL=VS986
DEVICE=p1
DENSITY=4.0
PhoneModel=VS986