Why is there sound delay? Lenovo k6

[Tepp3]

I've just bought new Lenovo k6 and everything is fine but I found this problem with YouTube videos. The sound isn't matching the video. There's difference like half a second but it's very disturbing. Can anybody help? Thank you in advance.

 

[B. Diddy]

Welcome to Android Central! Are you using the phone's main speaker or a Bluetooth speaker/headphone?

 

[Tepp3]

I use main speaker

 

[B. Diddy]

How many videos have you tried? Just want to make sure it's not specific to one particular channel.

 

[Tepp3]

Really a lot from different channels also. Every video is the same

 

[B. Diddy]

Are you using the YouTube app or the mobile site on your browser? If the latter, try using the app. If it's happening on the app, try going to Settings>Apps, select YouTube, then Storage, and Clear Cache/Clear Data, and Force Stop. Now open it again and see if the problem persists.

 

[Tepp3]

I use YouTube app. I tried to do that and it worked for a few minutes. After a while the problem appeared again.

 

[B. Diddy]

Was YouTube preinstalled? If so, see if this happens in Safe Mode as well -- these steps probably work for the K6 as well: https://support.lenovo.com/us/en/solutions/ht104863

 

[Tepp3]

I tried it and it helped the problem... I suppose... Hope the problem won't come back. Thank you a lot

 

[B. Diddy]

So it works properly in Safe Mode and back in normal mode now?

 

[Tepp3]

Yes, yes.. I'm not sure for how long though. Thank you anyway. I appreciate it

 

[B. Diddy]

If the problem recurs in normal mode, you may have to start uninstalling apps one by one until the problem goes away. Unfortunately, there isn't an easier way to pinpoint the culprit, unless other people have experienced the same issue and can give you a hint.

 

[Tepp3]

Alright. Thank you a lot.