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  1. Thread Author  Thread Author    #1  
    teddyp6's Avatar

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    Question Facebook not retrieving messages

    Im using facebook for android and today when I tried to go into my inbox messages I got the following error message "cannot get mailbox content.. please try again later Calls to mailbox have exceeded rate of 0 calls per ...." Application had been working just fine up til today. Has anyone else had this problem or know of a way to correct it, I would appreciate it.

    Thanks
  2. #2  

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    I've had that error happen to me before. This is how I fix it = From the FB app in settings - applications - manage applications - all. I then clear data and/or cache - and it begun working like a charm.
    teddyp6 and Orion72 like this.
  3. Thread Author  Thread Author    #3  
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    Quote Originally Posted by rushrl View Post
    I've had that error happen to me before. This is how I fix it = From the FB app in settings - applications - manage applications - all. I then clear data and/or cache - and it begun working like a charm.

    Just tried this and still getting the same error.
  4. #4  

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    Quote Originally Posted by teddyp6 View Post
    Just tried this and still getting the same error.
    Yea!...

    Uninstall / reinstall the app. First, sign out of FB.
    Ps. If neither one of these two troubleshooting fixes the problem, then we have to take this up a notch.
    teddyp6 likes this.
  5. #5  

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    I'm getting the exact same error.
    Tried clearing the cache, uninstalling all updates/application, reinstalled, still getting the same thing. Any other suggestions? Think I've tried everything...

    Edit: Seems to be working again now, maybe it was just a temporary error ?
  6. #6  

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    I should have asked this question before •> Is this problem only with the FB app? Do you receive messages via the full version?



    Edit: Seems to be working again now, maybe it was just a temporary error ?
    That happens a lot...
  7. Thread Author  Thread Author    #7  
    teddyp6's Avatar

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    Quote Originally Posted by rushrl View Post
    Yea!...

    Uninstall / reinstall the app. First, sign out of FB.
    Ps. If neither one of these two troubleshooting fixes the problem, then we have to take this up a notch.
    Ok, this worked. Don't know how long but its good for now. Thanks

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