Shazam keeps telling me to hold my Android in front of image. Does not work, how should I hold it?

[AC Question]

shazam keeps telling me to hold android in front of image. does not work

how do I hold it?

 

[Shazam-Support]

Re: shazam keeps telling me to hold android in front of image. does not work

Hiya,

Sorry to hear you're having trouble using our Visual Shazam feature.

We've got a pretty awesome article about this under our Help Centre which you can access via shazam.com

Here's a few pointers from the guide to help you get Visual Shazamming

• Hold your device 4-7" from the whole interactive image
• Allow your camera to focus
• Scanning in dim light? Hit the flash button