Note 4 and Gear Live not syncing steps properly, what should I do?

Trish Carroll

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May 5, 2015
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Note 4 and Gear Live not syncing steps properly

A few weeks ago, I started having a problem with the fit app on my phone, constantly crashing, but sync was correct. Eventually uninstalled and reinstalled the app, and it hasn't been syncing steps with the watch at all since, but all the data is correct when I check it on the web. Uninstalled/reinstalled twice, restarted phone and watch, and watch and phone are otherwise syncing just fine. This is driving me NUTS.
 

itguyjax8430

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Mar 15, 2013
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Re: Note 4 and Gear Live not syncing steps properly

A few weeks ago, I started having a problem with the fit app on my phone, constantly crashing, but sync was correct. Eventually uninstalled and reinstalled the app, and it hasn't been syncing steps with the watch at all since, but all the data is correct when I check it on the web. Uninstalled/reinstalled twice, restarted phone and watch, and watch and phone are otherwise syncing just fine. This is driving me NUTS.

Welcome to Android Central!

Have you tried unpairing the watch from the phone and then paring it back?