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  1. Thread Author  Thread Author    #1  

    Thumbs down ShopAndroid.com Removing Negative Reviews

    Just curious if anyone else has noticed that the Android Central store (ShopAndroid.com) is removing negative reviews. I noticed it on this product: http://www.shopandroid.com/samsung-v.../3A78A9645.htm

    It currently only shows 2 reviews. But Google's cache shows there were 4 reviews at one point. The two missing reviews were both 1-star reviews.

    Here's a link to the cached page: Samsung Vehicle Navigation Mount for Samsung Galaxy Nexus / Verizon Galaxy Nexus - Android Car Mounts - ShopAndroid

    What gives?
  2. #2  
    Marcus Adolfsson's Avatar
    CEO, Mobile Nations

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    Default Re: ShopAndroid.com Removing Negative Reviews

    I asked customer service and the reviews were flagged after being reported by several visitors as unhelpful. After a manual review they will either be republished or removed (we sometimes get reviews with fowl language etc).

    The rating on this product remained a 2/5.

    While the product description made it clear this was just a dock and not a charging car mount, I will ask the merchant team if they can improve the categorization.
  3. Thread Author  Thread Author    #3  

    Default Re: ShopAndroid.com Removing Negative Reviews

    Quote Originally Posted by marcusadolfsson View Post
    I asked customer service and the reviews were flagged after being reported by several visitors as unhelpful. After a manual review they will either be republished or removed (we sometimes get reviews with fowl language etc).

    The rating on this product remained a 2/5.

    While the product description made it clear this was just a dock and not a charging car mount, I will ask the merchant team if they can improve the categorization.
    Weird. I don't even see buttons to flag each review as "helpful" or "unhelpful".

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