Can't change my profile picture using AC app.

**Slender Troll** · 11-06-2012, 06:51 PM

I have posted this in another thread but it was a few weeks ago and I cant find the thread again. So I am making it into another thread. Every time I try to change my profile picture using the AC app I get to where it says to confirm the image and then when i hit "Ok" it gives me a "Failed to connect to forum, please check with the forum administrator if this problem persists" message. Can anyone help?

Motorola Photon 4G

**Devinator** · 11-08-2012, 08:14 AM

Hmm, can you change anything else related to your profile?

**Slender Troll** · 11-08-2012, 11:40 AM

The only thing that I am able to change from the app is the picture. Everything else I have to do in my phone's browser.

Motorola Photon 4G

**Devinator** · 11-08-2012, 11:44 AM

Do you have another device that you can see if you can change it from?

Sent from my Transformer Prime TF201 using Android Central Forums

**Slender Troll** · 11-08-2012, 11:55 AM

No

Motorola Photon 4G

**Devinator** · 11-08-2012, 12:02 PM

Send me a PM to remind me, I'll try and do it when I get home so I have access to my current profile pic, in case it works so I can change it back, lol.

Sent from my Transformer Prime TF201 using Android Central Forums

**Slender Troll** · 11-08-2012, 12:03 PM

???

Motorola Photon 4G

**Devinator** · 11-08-2012, 12:28 PM

I'm saying I'll test it at home. If it's successful, I'm going to want to change it back to the pic I have now. But, that pic is saved on my PC at home. So, when I get home, I'll test it. But, send me a PM to remind me.

Sent from my Transformer Prime TF201 using Android Central Forums

**Slender Troll** · 11-08-2012, 06:28 PM

Any progress?

Motorola Photon 4G

**Devinator** · 11-08-2012, 07:47 PM

Originally Posted by Slender Troll

Any progress?

Motorola Photon 4G

Just emailed the original to myself and I'll try and change it to that, you said you got an error, so, if I'm successful, at least it's changed to the same pic, lol.

**Devinator** · 11-08-2012, 07:49 PM

Yup, I got the same error. Leave it in here, hopefully Cory will see it soon.

**Slender Troll** · 11-08-2012, 08:36 PM

Not like I can do much anyways lol. Thanks for helping.

Motorola Photon 4G

**Devinator** · 11-08-2012, 08:44 PM

Originally Posted by Slender Troll

Not like I can do much anyways lol. Thanks for helping.

Motorola Photon 4G

No problem. I mean, it should work properly, but, avatar updating isn't something you do everyday. Just save that for when you are a PC, lol. Maybe one day it'll get fixed.

**Slender Troll** · 11-08-2012, 08:46 PM

Originally Posted by Devinator

No problem. I mean, it should work properly, but, avatar updating isn't something you do everyday. Just save that for when you are a PC, lol. Maybe one day it'll get fixed.

I could probably just do it from my phone's browser, but that is much harder than just using the app.

Motorola Photon 4G

**Devinator** · 11-08-2012, 09:05 PM

Originally Posted by Slender Troll

I could probably just do it from my phone's browser, but that is much harder than just using the app.

Motorola Photon 4G

Yea, I understand, but, at least it's a workaround for the time being.

**Slender Troll** · 11-08-2012, 09:18 PM

Yup. But it isn't that important, so I can wait. Maybe you could see if you can bring Cory's attention to this matter?

Motorola Photon 4G

**Devinator** · 11-08-2012, 09:25 PM

Originally Posted by Slender Troll

Yup. But it isn't that important, so I can wait. Maybe you could see if you can bring Cory's attention to this matter?

Motorola Photon 4G

I'm not going to bug him about it, he's a busy man. Sorry. When he sees this, he sees this. Hopefully he will. I don't think this subforum gets posted in much, so, it'll most likely remain front page without you having to bump. He does check here, I know that.

**Slender Troll** · 11-08-2012, 10:09 PM

Alright.

Motorola Photon 4G

**Slender Troll** · 12-02-2012, 03:10 PM

Bump? Still hasnt been fixed...

Motorola Photon 4G

**James Falconer** · 12-03-2012, 11:29 AM

We're looking into this... thanks for your patience!

**James Falconer** · 12-03-2012, 12:03 PM

Exactly which app (and version) are you using?... and on which device?

**Slender Troll** · 12-03-2012, 12:47 PM

Originally Posted by James Falconer

Exactly which app (and version) are you using?... and on which device?

I am using the Android Central Forums app on the Photon 4g. App version 3.0.0

Motorola Photon 4G

**James Falconer** · 12-03-2012, 01:19 PM

Thanks.

I've just contacted the developers and notified them of this issue.

**James Falconer** · 12-04-2012, 09:42 AM

Quick update for you... even though we haven't been able to recreate the problem... devs are looking into it!

**cadman** · 12-08-2012, 05:59 PM

Same goes for tapatalk as well.
Side note why did my crackberry profile pic become the default? I mean it chose that one I guess because that is the first forum that I registered with mobile nations that is still around?

Sent from my Galaxy Nexus using Tapatalk 2