1. Unregistered's Avatar
    My phone will not charge when it's turned on but if I turn it off it will show up as charging and then go off and then do it all again and I also can't turn my phone on when it's plugged in and turned off
    06-13-2014 03:17 PM
  2. srkmagnus's Avatar
    My phone will not charge when it's turned on but if I turn it off it will show up as charging and then go off and then do it all again and I also can't turn my phone on when it's plugged in and turned off
    Based on what you are describing, I would suspect the problem is either the battery or charging cable. The cheapest solution is to replace the charging cable or try another. If still no change then the next thing is to replace the battery.

    My initial thought is that it may be the battery. Take a look at the Shop Android Site for a replacement - good luck!
    06-13-2014 03:55 PM

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